Ratings based on 207 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Very nice place

Posted Feb 7, 2018
It was a very nice place very clean only issue is thwy didn't give us enough towels other then that no complaints
Comment from Hotel Management
Feb 7, 2018 by Nicole, Hotel Management
Thank you for your review of our property. We do apologize you did not have a desired number of towels in your room though we will communicate this information with our housekeeping staff. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Sparse furnishings and decor

Posted Jan 31, 2018
Felt less than homey due sparse furnishings. What was there was nice. Maybe it felt sparsely furnished because it was so big. There was an echo.
Comment from Hotel Management
Jan 31, 2018 by Kristina, Hotel Management
Thank you for your feedback, we appreciate it. Hope to see you again soon.
1 out of 5
by A verified traveler from buffalo ny

Posted Jan 27, 2018
Terrible couldn’t have more then 6 people in room, stove didn’t work, security kept knocking on door to count people in room even thought there were no co noise
Comment from Hotel Management
Jan 29, 2018 by Kristina, Hotel Management
Thank you so much for your feedback, we appreciate it. Unfortunately due to fire codes we are unable to have more than six people in our rooms, it is for the safety of our guests. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2018
Very nice place. Enjoyed our stay. Good value for the price and friendly staff. I would recommend this place to anyone staying in Buffalo. Close to Sabres and great restaurant attached to hotel.
Comment from Hotel Management
Jan 22, 2018 by Kristina, Hotel Management
Thank you for your feedback, we appreciate it! Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cute hotel, friendly staff.

Posted Dec 28, 2017
The beds and pillows were not the best and the room felt dirty. The hotel staff was very friendly and overall it was a decent stay but for the price I expected a little more.
Comment from Hotel Management
Dec 28, 2017 by Kristina, Hotel Management
Thank you so much for the feedback, we appreciate it. I am so sorry that the cleanliness was an issue for you during your stay, I will make sure I make the housekeeping staff aware of this. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2017
This is my fourth time staying here and it seems to get better every time. Rooms are comfy and very clean, kitchen is perfect. Staff are super sweet! I have always highly recommended it! Will be back again soon :)
Comment from Hotel Management
Dec 16, 2017 by Kristina, Hotel Management
Thank you so much for your feedback, we appreciate it. See you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2017
Great location, huge rooms, friendly staff, everything you need in room
Comment from Hotel Management
Nov 30, 2017 by Kristina , Hotel Management
Thank you for your feedback, we appreciate it. Hope to see you again soon!
4 out of 5
by Katrina

Nice

Posted Nov 20, 2017 on Hotels
I had a nice time location was great hotel was clean only thing I didn't like was that there weren't and tv in the bedrooms for the price I paid for the nite but other than it was nice.
Comment from Hotel Management
Nov 27, 2017
Katrina, Thank you for the feedback, we appreciate it. Hope to see you again soon
5 out of 5
by James

Great place to stay in downtown Buffalo

Posted Oct 31, 2017 on Hotels
Fantastic hotel. Our room was gigantic and had everything we could possibly have wanted. Perfect for our group of 3. Right next door to the Pearl St. Grill & Brewery, and an easy drive to the football stadium.
Comment from Hotel Management
Nov 22, 2017
Thank you so much for your feedback. Kristina Front Office Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, NY

Great place to stay!

Posted Oct 3, 2017
We just stayed one night but would have loved to stay longer. The room was great, large, and spotless. Staff was vert nice and helpful. I would highly recommend and can't wait to go back.
Comment from Hotel Management
Nov 30, 2017 by Kristina , Hotel Management
Thank you for your feedback, we appreciate it. Hope to see you again soon.