Ratings based on 1,357 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz

Green beacon of comfort

Posted Dec 12, 2017
For years that lighted roof has shown me I’m close to relaxing, whether driving from the airport or now ubering back from a meeting. The staff is always welcoming and efficient and I know my room will be comfortable. It’s not a luxury hotel, rather, everything is superbly adequate. The media center is always open, with paper in the printer and free copies. The food is fine and still warm wheyn it arrives in my room. The restaurant staff always encourages to stay at my table midday to work as long as I’d like. The woman in the gift shop found the only remaining pack of makeup remover wipes and reminded me that she’d be there til ten if I needed anything else. The guy from housekeeping showed up in five minutes and retrieved my favorite earring from the sink’s drain trap. I managed to leave my key in my room several (4!) times. The woman at the front desk recognized me after my first embarrassed request, started smiling every time she saw me coming. Staff always says hello in the hallways and elevators. This last trip everyone was challenged by the work being done on the elevators and both the staff and the guests found ways to smile about it. The location is fantastic, close to the five, the 101 and the airport and within an easy walk for a meal, a movie and shopping. Next time I’ll take pictures!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Awesome

Posted Dec 10, 2017
Perfect location and amenities for myself and family. Very clean and quiet room. I loved being on 6th floor. Love all the Holiday Decorations!
3 out of 5
by A verified traveler

Pleasant Hotel, great location

Posted Dec 6, 2017
Cons: Its a little dated
Location: Location is perfect!
Modest Hotel that is within in walking distance to good restaurants and shopping. The Hotel and the amenities are a little dated. The Resturant needs to update breakfast menu to offer healthier options.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great reception staff

Posted Dec 3, 2017
We came from a long road trip and the receptionist was kind and friendly. She helped us to feel comfortable and that was a plus today. The room smelled like cigar a little, but erything else was good. Great location to visit the places we wanted.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlantic City, NJ

Acceptable

Posted Dec 2, 2017
The only problem was with the elevators, and they were being renovated
3 out of 5
by A verified traveler

Noisy and old

Posted Nov 28, 2017
Pros: Location
Cons: Noise and check-in time
Location: Shopping, bars and restaurants
We were put right next to the elevator near the top. We heard the cables and wheelhouse all night and the ding whenever someone from our floor called an elevator. Check-in took nearly 15 minutes despite being prepaid.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Great stay, staff was very friendly and helpful, good location, very clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
i stayed for one night ,it was good comfortable and clean
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Nice Hotel

Posted Nov 20, 2017
The hotel is very nice and clean. The room is very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Executive suite

Posted Nov 15, 2017
The executive suite is spacious but it's situated along side the highway so you can hear traffic if you the A/C or furnace not turned on.