Ratings based on 205 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima,Peru

Great stay!

Posted Dec 1, 2017
Great hotel, near square with shops, breakfast was perfect, definitely will come back!
Comment from Hotel Management
Dec 1, 2017 by Operational Manager, Hotel Management
Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, FC Metro area

Nice location, beautiful view from rooms and lobby

Posted Mar 4, 2017
Very nice hotel with great landscaping, friendly staff, great scenic views, room were nice and large...... only isssue was the air conditioning unit which was not the best but its consistent with what we experienced in the entire country of brazil.......
Comment from Hotel Management
Mar 6, 2017 by Alexandre Baroni, Hotel Management
Dear guest, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyze the less positive points you mention regarding your stay. We would be happy to see you again at our hotel in order to meet your expectations. Best regards, Alexandre Baroni Operational Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Good standard hotel with excellent facilities

Posted Feb 25, 2017
Pros: Excellent position in quiet suburb nr centre. Beautiful warm pool with Royal palm trees and breakfast area nearby..Large bedroom & balcony
Hotel staff very helpful and reasonably efficient.
Comment from Hotel Management
Feb 26, 2017 by Alexandre Baroni, Hotel Management
Dear Chris,, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Operational Manager
2 out of 5
by A verified traveler

Mosquitos in room. Windows left open during day

Posted Feb 25, 2017
This hotel is ok. It's a bit old and rundown. The breakfast is not very good. And the Windows of the rooms are left open duri g the day allowing mosquitoes to come in and rest and then wake up during the night. The management was good in allowing me to spray the room which killed all the bugs but then I had to sleep in a room with toxic mosquito spray in the air. The sheets and mattresses were a bit old too.
Comment from Hotel Management
Feb 27, 2017 by Aexandre Baroni Operational Manager, Hotel Management
Dear guest, We are sorry that we have not lived up to your expectations. I would like to remind you that we are situated between the beautiful native nature of the region mosquitoes are part of nature, referring to leaving the windows open during the day does not happen because all rooms have air-conditioned, another detail is that our windows and doors also have screen to prevent insects from entering I am really surprised that you have not commented to us your dissatisfaction during your stay because if that were the case we would have the opportunity to correct any inconvenience. We apologize for any inconvenience you may have experienced during your stay. We hope that your next visit will give us the opportunity to demonstrate the usual quality of our services. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great a stay in Buzios

Posted Feb 24, 2017
Porto Bay Buzios sits atop one of the many hills in the town. It's a good 10-15 walk into Rua Pedra. The hotel staff were all pleasant & cooperative and had no trouble in booking a boat cruise tour. The hotel pool area is sensational, and there too is where breakfast is served. Breakfast offerings were ample & good quality. Room was big enough and clean. Nice front outdoor sitting area, strong shower in the room and lovely garden setting. Overall highly satisfied and I would definitely stay again.
Comment from Hotel Management
Feb 26, 2017 by Alexandre Baroni, Hotel Management
Dear Mr. Robert, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Operational Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017 on Orbitz
Excellent location near downtown and access to beach
Comment from Hotel Management
Feb 23, 2017 by Alexandre Baroni, Hotel Management
Dear guest, Thank you for your comments and we hope to be able to see you again in the near future. Best regards, Alexandre Baroni Gerente Operacional
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Perfect location - short walk to everything!

Posted Jan 27, 2017
Lovely hotel. Very peaceful and quiet But close to beaches and shops. Super helpful staff and very vey comfy beds.
Comment from Hotel Management
Jan 30, 2017 by Gerente Operacional, Hotel Management
Dear guest,, Thank you for your comments and we hope to be able to see you again in the near future. Best regards, Alexandre Baroni Operationl Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to city center

Posted Dec 29, 2016 on Orbitz
All in all it is a nice hotel. Besides the fact that we didst receive the Orbitz via reward I was offered, that the room was set for 2 and not 3, and then when we ordered food it took them more than an hour... It was nice and pretty. Wish it had a better view though.
Comment from Hotel Management
Jan 30, 2017 by Gerente Operacional, Hotel Management
Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager
5 out of 5
by A verified traveler

Nice, quiet hotel not far from restaurants

Posted Nov 7, 2016 on Hotels
The hotel is nice and quite, it's a waling distance to the shopping and restaurants. The closest beach is Brava beach but because it was a lot of waves we preferred to go to Azeda beach (by watertaxi or walk) which was nice and calm and warm. The Royal Suite has bathrobes, tea kettle and coffee (not for free!) and great view from huge balcony!
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear guiest, Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Porto Bay hotel. Best regards, Alexandre Baroni Operational Manager
5 out of 5
by A verified traveler

Great choice for Buzios

Posted Sep 22, 2016 on Hotels
Great service, very nice big room and friendly, helpful staff. Highly recommended. It's about a 10-minute walk to central Buzios in a quiet neighbourhood up a small hill.