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Nice hotel have having alot of facilities but the parking for the car is too expensive as hotel guest should get discount than other people Even the parking is for private company, the deal should be with them to get more discount for the hospital in guest
The staff at the cheching desk needs to trained, especially a certain Sameh, who is most rude and unhelpful! He could not find my reservation and made me wait for more than 20 minutes only to tell me he could not help me and told me literally to go away. This is APPALLING customer service! Fortunately, ...
The hotel was located at an exceptional spot. The hotel offered several exceptional amenities. The staff was great. However, the non-remodeled room was dated. I had water dripping from the A/C in my first room and both rooms bathrooms had mildew in the tub area.
Checking in was not smooth. It took them 2 hrs to make my room ready. But later, the desk manager help me out to check in. Location is good. Room is comfortable, food is clean, taste is ok. Overall experience was good . But overpriced to the service received.
Check in was fast. Apartment was specious and having all needs for short and long stay. Big balcony was a big advantage, especially if you have the Nile view. Staff were so friendly and cooperative. I highly recommend this apartment hotel for families rather than solo travelers as it will be so economic ...
Very nice facility especially with the river view room. Staff tries very hard to help but sometimes things are confused. Reminds you you are in Egypt!
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