Ratings based on 316 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Argentina

Best Hotel in Cairo

Posted Aug 1, 2017
The best place! Nice staff, awesome room, amazing food, amenities, et .. Will definitely come back here!
Comment from Hotel Management
Aug 1, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear valuable guest, Thank you for taking the time to write this precious review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the hotel's location, which is considered as one of the best Nile views in the city, the staff services, and the food. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO USA

Excellent location and helpful, friendly staff

Posted Jul 31, 2017
Cairo is chaotic but this hotel was an oasis. The concierge was wonderful. Wael gave us excellent restaurant recommendations for an Egyptian restaurant and a Lebanese restaurant both of which were absolutely delightful. He called our cab and negotiated the rate for us. He also gave us helpful tips on what to avoid while in Cairo. The view from our room was outstanding and the rooftop pool view was amazing. We enjoyed the poolside drinks and the evening poolside grill. The Egyptian Museum is a safe walk from the hotel. Loved it!!!
Comment from Hotel Management
Aug 1, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear Mr.John, Thank you for writing this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the concierge services, the hotel's location, which is considered as one of the best Nile views in the city, and the roof top. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotèl

Posted Jul 31, 2017
the hotel was good and excelente people but we expect more at the pirámide , museum to me looks like they don't care very well , I think they don't know how important is everything they have to the world they can make a lot more and bring more tourists to those beautiful places . This is my opinion , if any one go to kempinski hotel and need a taxi ask for Malac or his son Bola they are the bests taxi driver at the entire world ⭐️⭐️⭐️⭐️⭐️ To them
Comment from Hotel Management
Aug 3, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear Mr/Mrs.Deivy, Thank you for taking the time to write this precious review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Visitor From Beirut

Posted Jun 26, 2017
The Hotel staff are so friendly, faculties and services are good, Nile view room are nice
Comment from Hotel Management
Jun 27, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear valuable guest, Thank you for taking the time to share your comments with us. We are delighted to know that you had a memorable stay with us and we appreciate your kind comments regards to our staff services, and room facilities. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We certainly look forward to welcoming you back and serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
4 out of 5
Recommended
for Everyone
by A verified traveler from Plainwell, MI

Nice hotel right next to Nile River

Posted May 8, 2017
Staff was very attentive and prompt with all services. Would definitely stay there again.
Comment from Hotel Management
May 14, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear Mr. Joe, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the staff services. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte

Great stay!

Posted May 7, 2017
Highly recommend staying here. Wonderful staff and kind people!
Comment from Hotel Management
May 8, 2017 by Kempinski Nile Hotel Cairo, Hotel Management
Dear Mr/Ms. Adie, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the staff services. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
1 out of 5
by A verified traveler

Terrible the room will be cleaned only with top

Posted Apr 18, 2017
Not good The staff are not friendly also the rooms are not clean
Comment from Hotel Management
Apr 19, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear valuable guest, Thank you for taking the time to write this review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the staff services. We regret that we did not full fill your expectations during your stay and please accept our apology for any inconvenience that occurred. We will notify the problem with our operations staff and they will look into performing better in this area, since we constantly aim to provide excellent service and it is unacceptable to hear that you were unhappy with your experience. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Classy hotel and amazing Nile view

Posted Apr 13, 2017
I stayed at the hotel with my friends, and it was very good experience.The stuff were friendly and nice to chit-chat with. I like the swimming pool area and the bar.
Comment from Hotel Management
Apr 19, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear Ms. Lujayn, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the staff services and the Roof Top. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel near cllean and high end area

Posted Mar 27, 2017
Clean new hotel located in high end area friendly staff
Comment from Hotel Management
Mar 28, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear Mr. Mehdi, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the hotel cleanliness and staff services. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location and excellent service

Posted Mar 22, 2017
Lovely hotel looking over the Nile in a central location very good service friendly staff and would recommend to my friends going to visit Cairo.
Comment from Hotel Management
Mar 28, 2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay at our hotel especially the staff services and location, which is considered to be one of the best Nile view in the city. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo