Ratings based on 205 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad at all!

Posted Jul 13, 2017
Not an english speaking friendly place, but a nice place for the $ for sure!
4 out of 5
by A verified traveler

Great location

Posted Jun 28, 2017 on Hotels
Wonderful location. The guy that greeted us during check in wasn't helpful at all. Definitely book on hotels.com...the room is 1/2 the price.
5 out of 5
by Gabriella

This traveler left a rating score only Posted May 12, 2017 on Hotels
3 out of 5
by A verified traveler

Unfriendly

Posted Apr 20, 2017
Unclear terms and conditions. We Did not feel welcome. Was not a good experience and we made a mistake with the selection of this hotel. Very small rooms, very clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Brampton, ON

Posted Mar 14, 2017
Pros: Affordable and clean
Good hotel in downtown Cancun next to big mall perfect if on a budget
3 out of 5
by A verified traveler from Canada

OK business class hotel in convenient location

Posted Mar 5, 2017
Pros: In house restaurant has great breakfast at $10US. Location is good.
Cons: General maintenance of both the rooms and common areas.
I did not research before booking this hotel, as I was meeting Mexican colleagues who were already staying there. I was expecting a 3 star hotel but found that because of lack of maintenance I'd class it right now as 2.5 stars. My room for instance had a glass shower door that I felt might fall off the wall at any time, some water-damage / staining to the ceiling of the bedroom, and tiling in urgent need of re-grouting. On the upside the restaurant breakfast was great, and good value at $10, the location is really good, right next to a Mall and surrounded by restaurants at various (mostly reasonable) price-points.
4 out of 5
by A verified traveler

inconvenient if you drive a car

Posted Jan 31, 2017 on Hotels
the room was very modern, nicely decorated, very clean. two complaints: the hot tub on roof would have been superb except it was filled with cold water. pool also cold. secondly, if you have a car, you muyst park in the parking garage for huge shopping center and there is no elevator up to hotel reception. amazingly, one must park anywhere and haul luggage up 2 sets of stairs , then pass through the shopping center towing luggage, and then to an elevator which then transports you to the hotel lobby. very inconvenient.
5 out of 5
by Tracy

This traveler left a rating score only Posted Jan 13, 2017 on Hotels
4 out of 5
by Jeffery

This traveler left a rating score only Posted Jan 10, 2017 on Hotels