Ratings based on 789 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Nov 20, 2017
everything was great about our stay. the hotel and the staff
Comment from Hotel Management
Nov 21, 2017 by Hotel Manager, Hotel Management
Dear Guest, thank you for your review regarding your stay at the Charleston Marriott. It’s a pleasure knowing you loved our property and the excellent service we offered. We hope to welcome you back soon. Sincerely, Charles Moore, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, located close to downtown

Posted Oct 23, 2017
I had a great stay. Hotel is clean and in good standard
Comment from Hotel Management
Oct 24, 2017 by Hotel Manager, Hotel Management
Dear Guest, thank you for sharing your wonderful experience at the Charleston Marriott. We are delighted to read you loved our closeness to downtown and were impressed with the cleanliness of our well-kept property. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Charles Moore, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Great hotel and staff members in an excellent city!
Comment from Hotel Management
Oct 20, 2017 by Hotel Manager, Hotel Management
Dear Guest, thank you for choosing the Charleston Marriott for your recent stay and for sharing your experience. We were pleased to read that you loved our facilities, from our rooms to the lobby, and all that downtown Charleston has to offer. We hope to have the pleasure of hosting you again in the near future. Sincerely, Charles Moore Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great choice!!

Posted Oct 10, 2017 on Orbitz
Pros: Everything!!!
We reserved the room literally while driving towards it, less than two miles away. The staff was extremely helpful and friendly. They offer a shuttle to downtown until 10:45 which made it very easy to get there. We would definitely stay again.
Comment from Hotel Management
Oct 12, 2017 by Hotel Manager, Hotel Management
Dear Guest, thank you for sharing your wonderful experience at the Charleston Marriott. We are thrilled to read our outstanding hospitality and the shuttle service helped make your stay a memorable one. We appreciate your business and look forward to seeing you again soon. Sincerely, Charles Moore, Hotel Manager
5 out of 5
by Machelle

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Oct 11, 2017 by James, Hotel Management
Dear Machelle, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to the Charleston Marriott. Sincerely, Charles Moore, Hotel Manager
5 out of 5
by Randy

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017 by James, Hotel Management
Randy, thank you for the five-star rating. It is great to know that our facilities and services were to your expectations. Thanks for being our guest at the Charleston Marriott, and we look forward to seeing you again soon. Sincerely, Charles Moore, Hotel Manager
5 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017 by James, Hotel Management
Thanks for the perfect rating. We are glad you had a wonderful time at the Charleston Marriott. We look forward to welcoming you back for another outstanding experience. Sincerely, Charles Moore, Hotel Manager
5 out of 5
by Jeff

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017 by James, Hotel Management
Dear Jeff, thank you for your five-star rating of our hotel. Your positive feedback is greatly appreciated. We hope you are already planning another trip to the Charleston Marriott. Sincerely, Charles Moore, Hotel Manager
5 out of 5
by Kenneth

We were there when the sun left!!

Posted Aug 23, 2017 on Hotels
In town for the eclipse- great property, great service- we loved our stay!
Comment from Hotel Management
Aug 25, 2017 by James, Hotel Management
Dear Kenneth, thank you for choosing the Charleston Marriott during eclipse. It’s a pleasure knowing you loved our hotel and the excellent service we offered. We hope to see you again soon. Sincerely, Charles Moore, Hotel Manager, Charleston Marriott
5 out of 5
by A verified traveler

Posted Aug 23, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017 by James, Hotel Management
Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at the Charleston Marriott. Sincerely, Charles Moore, Hotel Manager, Charleston Marriott