Ratings based on 569 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Love, love, love this hotel!

Posted Oct 14, 2017
We flew in from California into Chattanooga late in the evening. We were so tired and hungry after the long flights and layovers. Vicki, who was working at the reception desk, made us feel so welcomed as soon as we walked through the doors. She was friendly, hospitable and efficient as we checked in. We found our room clean, spacious, updated and very comfortable. The next day we left the hotel to explore Chattanooga and found the location of the hotel to be ideal as it is walking distance to restaurants, the Aquarium, museums, the free electric bus station, visitors center, the bridges, shops, etc. Everyday, before and after a day of sightseeing, we were always greeted warmly by the reception desk staff, especially Vicki, Matt, and Lorenzo. We had a few meals at the hotel and the dining staff, especially Daniel, was so accommodating and friendly. If and when I were to visit Chattanooga again, or if anyone should ask about where to stay in Chattanooga, I would not hesitate to say, the DoubleTree by Hilton in Chattanooga.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga

Wonderful staff and great location.

Posted Oct 9, 2017
Very accommodating and upbeat staff, great-looking hotel in a great location. Certainly has earned my loyalty my next trip to Chattanooga
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel in downtown area close to the highway

Posted Sep 18, 2017
Love the small cafe that is open 24x7. Clean and comfy rooms. Nice staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
Pros: Friendly staff. Love the fruit flavored water in the lobby! Starbucks in the lobby.
Fantastic location to enjoy the city shopping and dining.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Aug 31, 2017
Cons: Cleaning staff
The front desk was very professional and helpful. The breakfast buffet was good and the restaurant staff was excellent. I was in a room in which the shower did not function properly and the cleaning staff did not replenish the shampoo that was used the prior day rather they left 2 bottles of conditioner, Overall it was a good experience with a few minor issues.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Easy walk to all downtown activities. Close to river walk.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2017 on Hotels
5 out of 5
by Kathy

Perfect Location!

Posted Jul 17, 2017 on Hotels
I booked 4 rooms for our family. All rooms were good. They were clean and the location was very close to the restaurants and the aquarium. The staff at the front desk were very personable and nice. They worked with me on getting all of the rooms as close together as they could. I would definitely stay here again.
4 out of 5
by Ryan

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
5 out of 5
by Louis

Overnighter

Posted Jul 10, 2017 on Hotels
Overnight stay. Great service. Comfortable beds and clean rooms.