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Reviews of Hilton Garden Inn Chattanooga Downtown

3 out of 5
Hilton Garden Inn Chattanooga Downtown
311 Chestnut St, Chattanooga, TN

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 853 reviews" "
Rating 8 - Good. 260 out of 853 reviews" "
Rating 6 - Okay. 97 out of 853 reviews" "
Rating 4 - Poor. 52 out of 853 reviews" "
Rating 2 - Terrible. 29 out of 853 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymel, lawrenceville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and within walking distance to everything.
Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Staff, pool, work out area, room and location.
Stayed 2 nights in Mar 2024

4/10 Poor

Kimberly

Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to all that we were doing during our stay. Staff very friendly and helpful. We would definitely stay here again!
Stayed 1 night in Mar 2024

8/10 Good

Mary Beth

Stayed 2 nights in Mar 2024

2/10 Terrible

Juan

Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like having to pay for parking
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard place to park.
Nice place in the middle of entertainment. Parking was $18 perday. Ten you had jocky for a spot to park. Breakfast should be included and a enclosed smoking section.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JAIMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in downtown in reasonable price
Very accessible from downtown and aquarium. Next to children museum. 5 mins walk from aquarium, 10 mins from river.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot if things for kids in the area
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Stayed 1 night in Dec 2023

8/10 Good

pat, morgan city

Stayed 1 night in Dec 2023

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

JUDITH, Doyelstown

Stayed 3 nights in Dec 2023

10/10 Excellent

Dwayne

Stayed 2 nights in Dec 2023

10/10 Excellent

Betty

Traveled with group
Liked: Property conditions & facilities, room comfort
We enjoyed our stay, the staff was friendly and helpful . Only complaint is not really a complaint it just our preference the pillows were too soft.
Stayed 2 nights in Dec 2023

10/10 Excellent

Desma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kristine

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. The balcony was also very spacious and provided a perfect view of downtown. The front office staff were very friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Derly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the view from our room in the 6th floor.. Perfect size (king size). Comfortable bed Spacious bathroom. We also used the indoor pool to relax, met up with friends at the lobby and convenient shop by the lobby.
Stayed 4 nights in Nov 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just a little disappointed with parking but other than that everything was top notch!!
Stayed 2 nights in Sep 2023

10/10 Excellent

ChingYi, Gallatin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Robert, Southport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property close to a lot of activities that we had planned. The staff was very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Reuven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay in. Front desk was very plesent, room is clean and nice. Overall A
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Nodab

Stayed 1 night in Oct 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown!
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
The a/c and interstate traffic (in our “Mountain View” room) is moderately loud. Everything else was perfectly fine for our 1-day stay. Definitely would recommend.
Stayed 1 night in Aug 2023

8/10 Good

Trewhitt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The beds were really soft, so we slept well. The room was clean. A few maintenance things, but nothing major. Staff was helpful with questions. The pool was really warm, do it felt good to swim in, and not too deep so having children in there was alright.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Peggy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean and convenient. Parking was a bit of a hassle as there is a small lot behind the hotel, which is not included in your hotel cost. And you were not guaranteed a spot there.
Stayed 2 nights in Aug 2023

8/10 Good

Virginia

Stayed 1 night in Aug 2023

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great area of Chattanooga with tons to do. The hotel staff were responsive and lovely. Ideal place to stay while enjoying the aquarium, CDM, waterfront, etc.
Stayed 2 nights in Aug 2023

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathroom. Great location, walkable to many restaurants. Parking lot is shared with the Discovery Museum, so it took about 10 minutes to find a parking spot. We had to sit and wait for someone to leave a spot, as the lot was completely full when we arrived.
Stayed 1 night in Aug 2023

4/10 Poor

keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so clean and comfortable. It was a short walk to the Riverwalk and right next to the Children’s Museum.
Stayed 2 nights in Jul 2023

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Nevia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility. kind service desk support, housekeeping kept clean towels, and hotel is in wonderful walking distance of several attractions ( riverfront, aquarium, discovery museum and restaurants). There is an additional fee for parking. I would stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was air did not cool room well
Stayed 2 nights in Jun 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. We’ll maintain
Stayed 1 night in Jun 2023

10/10 Excellent

Gabriele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Madeline

Traveled with pets
Disliked: Cleanliness
Terrible stay. Very loud all night, banging on shared door, people yelling, music blasting. Bartender was very odd and said the drinks on the menu weren’t available because they were just “corporate drinks” and attempted to make me a drink he invented. It was horrible and honestly almost a SNL skit. Didn’t sleep a wink so finally just up and left at 530 am
Stayed 1 night in Jun 2023