Ratings based on 247 Verified Reviews

2.9 out of 5
58% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Yuma

Posted Sep 1, 2018 on Orbitz
Staff wasn't very friendly Fire alarm kept going off, took forever for them to try and fix it, they ended up just removing the battery
Comment from Hotel Management
Sep 4, 2018 by Management, Hotel Management
Thanks for your honest feedback. We will address our staff to make sure they are providing a welcoming experience. I am also sorry about the smoke alarm. Our goal is to provide a comfortable and quiet experience and we will continue to update our systems to make sure they do not cause issues for our guests.
5 out of 5
by A verified traveler from New York city

Posted Aug 26, 2018 on Orbitz
Nice, refrigerated poor. Had to buy running water and missed a pair of ear phones I really liked other than that room very clean and plenty of parking. Liked the free ice.
Comment from Hotel Management
Aug 28, 2018 by Management, Hotel Management
Thank you for your feedback. We're glad you enjoyed your stay. We hope to see you again on a future visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near downtown

Posted Aug 23, 2018
You could tell the hotel was old in some ways but it had quite a few updates. Beds were super comfy and clean which was most important to us as we were just passing through.
Comment from Hotel Management
Aug 23, 2018 by Management, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay. We hope to see you again on a future visit to Colorado Springs!
3 out of 5
by A verified traveler

Posted Aug 19, 2018
Comment from Hotel Management
Aug 21, 2018 by Management, Hotel Management
Thank you for your feedback. We use your feedback to help us improve. We hope to see you again on a future visit to Colorado Springs!
1 out of 5
by A verified traveler

Posted Aug 17, 2018 on Hotels
I didn't stay. I threw the keys on the bed and left.
Comment from Hotel Management
Sep 4, 2018 by Management, Hotel Management
Thank you for your honest feedback.We're sorry your stay did not meet your expectations. We will inform management about this review and let them know that some of our guests are not satisfied with the condition of the rooms. We will continue to update the property so this doesn't happen in the future.
3 out of 5
by A verified traveler

Posted Aug 8, 2018 on Hotels
The receptionist, Parker, was nice and helpful. The location was good. However our room stank of smoke and was in a bad condition
Comment from Hotel Management
Aug 8, 2018 by Management, Hotel Management
Thank you for your feedback. We're sorry your room did not exceed your expectations. I will pass this information along to ownership and let them know our rooms could use some updating and TLC. We hope you will stay with us again so we can show you how we have improved.
4 out of 5
by A verified traveler

Posted Jul 31, 2018
Great room, clean and spacious! Parking is a little tight though
Comment from Hotel Management
Jul 31, 2018 by Management, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay with us. Sorry about the tight parking lot. We hope you'll stay with us again on your next trip to Colorado Springs!
4 out of 5
by A verified traveler

Nice Place

Posted Jul 30, 2018 on Hotels
Nice comfortable beds not fancy but clean.
Comment from Hotel Management
Jul 31, 2018 by Management, Hotel Management
Thank you for your feedback! We are happy to hear you enjoyed your stay. We hope to see you again on a future visit!
2 out of 5
by A verified traveler from Colorado Springs

Posted Jul 22, 2018
It was old and badly cared for. The beds were uncomfortable and parts were falling off the walls. This was the worst motel I can remember staying at
Comment from Hotel Management
Jul 24, 2018 by Management, Hotel Management
Thank you for your feedback. We're sorry your stay here did not exceed your expectations. We will notify ownership of your concerns and continue to make updates to the property so this will not happen to other guests in the future. We hope you will consider staying with us again in the future so you can see our progress.
4 out of 5
by A verified traveler from Columbus, OH

Posted Jul 11, 2018
You can tell that this hotel is a little older. It did have very friendly staff and the room was fine.
Comment from Hotel Management
Jul 12, 2018 by Management, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay. We hope to see you again on a future visit!