Ratings based on 1,122 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Waverly OH

Not bad for the money

Posted Feb 22, 2018
Staff was very nice at check in and the little pack of goodies was nice touch. Room was in good shape and no issues. Elevator was a bit slow, and needed to be updated, stairs were faster. Breakfast was not very good, but standard. Right next to downtown with good access to things to do. Overall, good value and room was very clean and very comfy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2018
The overall experience at this hotel was satisfying! Would recommend to anyone traveling to the area
Comment from Hotel Management
Feb 25, 2018 by adi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2018
Pros: Walking distance to the courthouse and local restaurants. Nice and safe area
Cons: Waive the parking fee. It is only $5 but that is ridiculous
Easy check in and check out Friendly staff Great breakfast
Comment from Hotel Management
Feb 25, 2018 by adi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus, ohio

Above par hotel at great value

Posted Feb 16, 2018
Great value, nice clean rooms, lobby, etc. would stay again.
Comment from Hotel Management
Feb 25, 2018 by adi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2018
Great stay, in town for a conference at the convention center and staff informed me about free bus transportation to conference. Great service.
Comment from Hotel Management
Feb 25, 2018 by adi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by A verified traveler

Under construction

Posted Jan 24, 2018
Pros: It was conveniently close within walking distance to many restaurants and coffee shops
Cons: Increase parking capacity
Location: German village is a few blocks away full of book stores, restaurants and shops. Also downtown night life is very close
The hotel seemed to be under a slow renovation but there were no signs indicating so in the lobby or elsewhere. Our room had unpainted beams, no closer door etc. small crew of construction workers milling around, saws buzzing etc. Another major issue was the lack of parking spaces. Parking lot holds maybe 25-30 cars max. On the weekend we had to park in the street
Comment from Hotel Management
Feb 14, 2018 by Adi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Naperville,IL

Nice Value

Posted Jan 22, 2018
Great value, great location. My first impression wasn't great, but lasting impression is exceedingly positive.
Comment from Hotel Management
Jan 24, 2018 by AP, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
2 out of 5
by A verified traveler

Construction into late hours of night, smoking

Posted Jan 19, 2018
We were disappointed in the noise level with the construction going on past 8 pm. We were also woken up by the smell of smoke around 3 am.
Comment from Hotel Management
Jan 24, 2018 by AP, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown CBus

Posted Jan 3, 2018
Nice room, comfortable bed and a decent Continental breakfast.
Comment from Hotel Management
Jan 4, 2018 by Adi, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Middletown, Oh

Good value, good location

Posted Dec 29, 2017
Great location between German village and Brew District. The beds were clean and very comfortable.Staff were friendly and helpful.
Comment from Hotel Management
Jan 24, 2018 by AP, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.