Ratings based on 453 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great Stay

Posted Oct 23, 2017
Pros: The suite that we had, the location, and the breakfast buffet.
Cons: Our bathroom door stuck (521) and was loud when opened.
Location: Great bars and restraunts
Great stay due to staff, location, rooms and breakfast buffet. I could not have asked for more.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Clifford at the front desk

Posted Oct 16, 2017
Pros: Clifford
Cons: More Cliffords
Location: Great food and drink options
Clifford was the pinnacle of customer service. He never took a play off and went above and beyond for all of your needs.
3 out of 5
by A verified traveler

Close to downtown, University attractions

Posted Sep 28, 2017
Not informed of $75 deposit hold. Deposit, Not experienced at other downtown hotels for a the length stay. Luis the night clerk was a great help and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from mt vernon, oh

Quick overnight stay.

Posted Sep 19, 2017
Easy access. Prompt service. Lost a bracelet in the room and was not found. Housekeeping staff responded promptly upon being contacted.
5 out of 5
by Matthew

This traveler left a rating score only Posted Aug 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Beautifully remodeled hotel, in a great location and service and staff were incredible!
5 out of 5
by Loretta

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
5 out of 5
by Michael

This traveler left a rating score only Posted Aug 19, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston Massachusetts

Nice hotel across from Convention Center

Posted Aug 19, 2017 on Orbitz
Hotel staff was excellent, breakfast every morning was excellent, always a nice variety. It would have been nice if there was a restaurant at the hotel for the late night drinks and dinner.
4 out of 5
by IRENA

Posted Aug 16, 2017 on Hotels
Staff very friendly. Valet service excellent