Ratings based on 454 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan land of 🌲 s

Great stay. ....but thin walls cannot be fixed

Posted Nov 23, 2017
Was not advise of 25 parking fee up front Staff was great.. Pool and work out room very nice. Clean, modern, hallways wide, ceiling in room and in hallway tall, wide variety of choices of food for breakfast. Noisy neighbor could only be fixed by better construction, to the plus management was great, solved issue quickly. The go bags were cute. Yes I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great Stay

Posted Oct 23, 2017
Pros: The suite that we had, the location, and the breakfast buffet.
Cons: Our bathroom door stuck (521) and was loud when opened.
Location: Great bars and restraunts
Great stay due to staff, location, rooms and breakfast buffet. I could not have asked for more.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Clifford at the front desk

Posted Oct 16, 2017
Pros: Clifford
Cons: More Cliffords
Location: Great food and drink options
Clifford was the pinnacle of customer service. He never took a play off and went above and beyond for all of your needs.
3 out of 5
by A verified traveler

Close to downtown, University attractions

Posted Sep 28, 2017
Not informed of $75 deposit hold. Deposit, Not experienced at other downtown hotels for a the length stay. Luis the night clerk was a great help and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from mt vernon, oh

Quick overnight stay.

Posted Sep 19, 2017
Easy access. Prompt service. Lost a bracelet in the room and was not found. Housekeeping staff responded promptly upon being contacted.
5 out of 5
by Matthew

This traveler left a rating score only Posted Aug 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Beautifully remodeled hotel, in a great location and service and staff were incredible!
5 out of 5
by Loretta

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
5 out of 5
by Michael

This traveler left a rating score only Posted Aug 19, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston Massachusetts

Nice hotel across from Convention Center

Posted Aug 19, 2017 on Orbitz
Hotel staff was excellent, breakfast every morning was excellent, always a nice variety. It would have been nice if there was a restaurant at the hotel for the late night drinks and dinner.