Ratings based on 418 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Aubrey

Posted May 25, 2017 on Hotels
The room seemed dingy compared to every other Hamptons I have ever stayed in. Also the only mirror in the entire room was in the bathroom and there was no full length mirror (this made it difficult for more than one person to get ready in that room). How is that possible in any hotel room let alone one that cost almost $300 per night? The bed was very comfortable and the towels were soft, but I would not spend that much to stay there again.
5 out of 5
by Diana

This traveler left a rating score only Posted Apr 25, 2017 on Hotels
5 out of 5
by Maryfaith

Great Downtown Columbus Hotel

Posted Apr 24, 2017 on Hotels
Very nice hotel that is in a very convenient location.
4 out of 5
by David

Be careful

Posted Apr 20, 2017 on Hotels
The hotel charged us for the room even though it was prepaid through hotels.com have still not received payment back yet!
5 out of 5
by Amber

Posted Apr 18, 2017 on Hotels
Amazing
5 out of 5
by Jillian

Comfortable, 5 star customer service!

Posted Apr 16, 2017 on Hotels
Absolutely the best customer service!!! Everyone said, 'good morning' and were pleasant. You were instantly welcomed with a smiling face! I would definitely return on the cirsotmer service alone!
5 out of 5
by Steven

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Apr 4, 2017 on Hotels
Great location, lots to do in walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus OH, Downtown

Posted Apr 1, 2017
The staff were very accommodating, and the room was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Asia at the front desk provided a very warm welcome and a free upgrade to our group, which included two parents, two elementary school aged kids, and a newborn. The breakfast is the best I've ever had a hotel and everyone we met was very kind. Valet parking was unexpected but very efficient and the valets worked hard to keep our kiddos out of the rain. My new favorite hotel in Columbus!