Ratings based on 494 Verified Reviews

4.2 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Posted Aug 20, 2017
Hôtel looks very Nice. Well situated in Town. Spacious room nicely furnished but fourniture shows signs of nicts and thucks here and there. Bed very confortable and sheets soft. Towels smelled nice. But shower door kept sliding and opening while in shower. In brief, the hôtel wants and tries to be luxuous.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Posted Jun 28, 2017
Pros: Location, decor, lobby, bed
Modern decor, ambiance and great staff. Room was excellent and bed comfortable
Comment from Hotel Management
Jun 30, 2017 by Renaissance Manager, Hotel Management
Good afternoon! Thank you for your kind words and comments. We hope to see you again soon!
5 out of 5
by Anthony

Posted May 15, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
We thank you for staying with us and providing a review. We hope to see you again in the future!
5 out of 5
by Christy

Amazing

Posted May 10, 2017 on Hotels
The bed was amazing and the hotel was clean!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Apr 4, 2017 on Orbitz
The hotel was very expensive. I was quite surprised to have mold in the shower. For the price I paid for this room I would not expect to have this be present.
2 out of 5
by A verified traveler

Stayed for a conference

Posted Mar 27, 2017
Overall hotel was ok. My husband and I stayed for a conference. The hotel was not equipped to hold the volume of this conference. We sat squished in a room on chairs with no tables and were sweating the whole time. They had issues with IT and their people were unable to fix. We were not suppose to pay valet overnight since attending the conference, but they still charged us. I tried to explain upon check in and out & gave them my documentation where it stated we didn't have to pay and they rudely said no you do. It was also super loud at 2& 3 in the morning with people partying and running thru hallway. Overall not a good place to hold a conference and we will never attend the OPTA if it's at this hotel again.
5 out of 5
by Jack

People very nice

Posted Mar 24, 2017 on Hotels
Pleasantly surprised . nice ambiance. very comfortable bed
4 out of 5
by Theodore

This traveler left a rating score only Posted Mar 17, 2017 on Hotels
5 out of 5
by William

This traveler left a rating score only Posted Mar 12, 2017 on Hotels