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Staff excellent, hotel has been recently renovated and rooms are lovely and bed comfortable. Fridge, microwave and coffee making facilities in the room and great free juice, tea, coffee and hot chocolate options in the foyer. Food available to purchase in foyer. Great breakfast included. Location ...
The staff goes way beyond their assigned roles to make sure that the needs of guest are taken care of. The bell captain took me and my wife in a hotel SUV to the airport when he found out that waiting for the next airport shuttle may put us at risk of missing our flight.
This is my go to hotel when I travel to Dallas. The rates are always fare and the location is perfect. Walking distance from restaurants and bars, friendly staff, good morning breakfast included. The room was perfect for me and two friends. Our room had two queen beds and a sofa bed, so we each slept ...
My wife and I came for our one year anniversary. We arrived early, unsure if they would allow us to check in, and they did. Upgraded out room and surprised us with champagne and chocolate covered strawberries. Room was perfect, clean, staff were nice, never rude. Everything was in walking distance, ...
Excellent! The Staff was phenomenal! Location was perfect. This may be the first review I have ever written...Well deserved! Please don't stay here, so that it is always available for me when I go to Dallas!
This is the closest nice hotel to Deep Ellum. We made the reservation here, because we had a gig Christmas Eve, and needed to be close by. In spite of the holiday staffing, the service was beyond expectation. These are really nice people. The secret that needs to be told, is that this building started ...
Great location near restaurants, the freeway, and the JFK location. Our room did not have heat, but the hotel staff quickly relocated us to another room. Underground self-parking is OK once you get the hang of it.
The lady at the front desk was so nice and helpful, for some reason the system didn't have the room we reserved so she upgraded us to a king suite with a beautiful corner view!
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