Ratings based on 203 Verified Reviews

4.0 out of 5
76% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Staff were very helpful and breakfast good.

Posted Oct 27, 2017
Short stay but location was good. Had view of dealer plaza. Would be good if they had an airport shuttle.
Comment from Hotel Management
Nov 3, 2017 by Aurora B, Hotel Management
Dear Guest: Thank you for your feedback. Glad to hear you enjoyed your stay. Aurora B
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Pros: The room was really nice.
Location: The JFK Museum was just two blocks away and a very short distance to walk.
The only thing that was a bummer was they ran out of parking spots for valet. We had to go find somewhere to park our vehicle overnight in a city we were not familiar with. Other than that the room was beautiful and really nice.
Comment from Hotel Management
Oct 3, 2017 by Aurora B, Hotel Management
Dear Guest: Sorry to hear that garage was at capacity. Glad hotel and staff met your expectations. Aurora B
3 out of 5
by A verified traveler from Denver, CO

Posted Sep 28, 2017
The room was very tiny. There is only valet parking. But, The staff was friendly.
Comment from Hotel Management
Sep 29, 2017 by Aurora B, Hotel Management
Dear Kat: Our apologies for our rooms being a bit smaller, downtown area hotels only offer valet service due to limited parking spaces. Glad to hear staff met your expectations. Aurora B
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Dallas

Posted Sep 23, 2017
Friendly staff, clean room, updated décor, excellent breakfast.
Comment from Hotel Management
Sep 29, 2017 by Aurora B, Hotel Management
Dear Amy: We are happy to hear that we met your expectations. Aurora B
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Close to downtown.

Posted Sep 23, 2017
Beautiful Hotel, everyone was welcoming and nice.
Comment from Hotel Management
Sep 29, 2017 by Aurora B, Hotel Management
Dear Nakii: Glad you enjoyed your stay. Aurora B
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Close to the Reunion tower for convention!

Posted Sep 21, 2017
Pros: Everything
Cons: Nothing
Location: Great location!
Less than a 5 minute walk to the convention at half the price. Hotel has a great staff, breakfast was always hot and full breakfast with eggs and sausage, bacon, fresh fruit and yogurt! Best part of the stay was Tori, the bartender. She makes a wonderful Martini, she was Always smiling and cheerful. Great happy hour!!
Comment from Hotel Management
Sep 21, 2017 by Aurora B, Hotel Management
Thanks Becki for your great review. We are happy to hear that we met your expectations. Your LQ Staff
3 out of 5
by A verified traveler from nj

ONLY STAY HERE IF YOU HAVE TO

Posted Sep 16, 2017
Pros: Location. Decent Gym
Cons: Everything
Location: Good location
Very tiny rooms. I just missed my bed when opening door. Very noisy at night. Lots of homeless people around entrance and having breakfast in the morning "IN THE HOTEL."
Comment from Hotel Management
Sep 20, 2017 by ab, Hotel Management
Dear Guest: My apologies for your noisy stay. Regarding the homeless some are staying at hotel due to the Hurricane Harvey disaster they have lost everything they owned. Regards, AB
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was great. Valet was not.

Posted Sep 16, 2017
I stayed two nights here recently and while the hotel and its employees were great, I got home to Oklahoma only to find out one of the valet boys had stolen something out of my car. It was a gift I just bought my husband and I had left it in my front seat. When I picked my car up the bag was still there. I drove all the way home and brought the bag in to surprise my husband and the item was no longer in it. Very disappointed.
Comment from Hotel Management
Sep 22, 2017 by Aurora B, Hotel Management
Dear Guest: Sorry to hear about your are dissapointed.
3 out of 5
by A verified traveler from Austin

Convenient Location

Posted Sep 14, 2017
Pros: Location.
Cons: Room size and condition.
Location: Trolley stops and visitor information within a block.
Location was central to Downtown and the staff was helpful. Complimentary breakfast was varied and tasty. The rooms however, were ridiculously small. No place but the bed to open your suitcase. Bathrooms look to have been refurbished and were nice, but the sliding door to the bathroom was really heavy and difficult to move. Not likely to return.
Comment from Hotel Management
Sep 18, 2017 by ab, Hotel Management
Dear Guest: Glad to hear our staff and breakfast were to your satisfaction and I apologize for the room size. This hotel used to be a boutique hotel so rooms are not like your normal LQ Inn & Suites. Regards, Aurora B
4 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Close to JFK museum

Posted Sep 12, 2017
Enjoyed our stay here; valet service was seamless. Great staff and morning snacks. Not so much a complaint, but I would have liked the rooms to have had more space.
Comment from Hotel Management
Sep 18, 2017 by Aurora B, Hotel Management
Dear Guest: Thank you for your feedback. We are glad that your stay was a great one and valet was seamless. Looking forward to your next stay with us. Aurora B.