Ratings based on 4,057 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great downtown views

Posted Aug 17, 2017
Cons: Room service. Order arrived wrong, called to let them know order was for a vegan and person on phone demanded that I was in error.
Location: There's a free Trolley down the street that will take you to Bishop Arts District for some pretty great dining options. Efrogs tour was great too.
Great downtown views at night and at infinity pool and bar. A bit crowded, especially during the day but great spot in the evening. Staff was VERY attentive and quick to please. We're from Dallas and really enjoyed the staycation at the Omni.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Fantastic views, great food, wonderful service.

Posted Aug 7, 2017
Pros: Big open rooms, lots of things to do in the hotel, great views.
Cons: Have better information about parking available.
Location: It's downtown. Lots of food on Lamar right in front of the hotel. Carriage rides only six blocks away. Avoid the Greyhound station if possible.
My girlfriend and I decided to try out the Omni based on a few friend's reviews of the place. We were not disappointed. Check in was incredibly easy and the front desk staff got us taken care of in minutes. The room was incredible. We had a double queen on the 14th floor facing downtown. The bed we slept in was very comfortable and soft. The bathroom was very large and had great water pressure(unlike lots of hotels). We went to the swimming area and found out it required a wristband to get in. That helps make sure the place isn't over packed with people who aren't staying at the hotel. If you stay, make sure you check out Bob's Chophouse in the hotel for dinner and The Owner's Box for Brunch. The only thing that was a slight setback was that our Expedia paperwork showed free parking but there wasn't any. I called the hotel and found out it was $21 to self-park. We saw the valet line and called to find out how much that was. The front desk clerk said it was complementary. When I went to check out, it was actually $32. Thankfully, the Front Desk clerk was able to review that charge seeing as how we were given wrong information.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Outside Environment

Posted Jul 27, 2017
My stay was amazing as always! The only concern I have is the number of times I was approached for money by the passing public.
3 out of 5
by A verified traveler from Los Angeles

There is nothing grand about the hotel.

Posted Jul 18, 2017
It's just a basic room, there are no amenities to speak of, the valet is a mess. The room service takes forever to deliver you a melted ice cream shake and the spa tells you once you're about to pay that there is an 18% gratuity. I'll pass on this hotel if I'm in dallas again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Weekend trip in downtown Dallas

Posted Jul 18, 2017
My wife and I enjoyed a wonderful weekend at the Omni in downtown Dallas. We were especially thankful for the early check in offered by the front desk representative We spent a great day sight seeing in the downtown area all a very walkable distance from the Omni. Spent the evening enjoying dinner at one of the great on site restaurants and then walked around the hotel looking at the light show. WE WILL DEFNETLY BE BACK!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Very nice hotel and a good value.

Posted Jul 16, 2017
Pros: Staff was excellent! Great breakfast buffet in the Texas Spice restaurant.
Cons: Pool area is small, cramped and can be crowded. Very little shade. Not sur anything can be done about it.
Location: Good location next to the Convention Center.
Clean, bright and comfortable. Visually appealing. Was here for a week on business and visiting family.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas tx

Splendid view

Posted Jul 13, 2017
Had a great time,, very accessible to nearby locations,, worked perfectly with our event at convention ctr,,
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City, OK

Posted Jul 10, 2017
Stayed at this hotel for my 30th birthday & had a blast. Everyone that works there is so nice, room service is amazing, pool is awesome, no complaints at all!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Top floor view downtown. Fantastic amenities.

Posted Jul 10, 2017
Went off without a hitch. Ended up satying later.
4 out of 5
Recommended
for Everyone
by A verified traveler

Owner's Box

Posted Jul 10, 2017
Owner's Box was very good. Server was great. Beautiful hotel.