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Rooms are still nice, classic Kimpton style. They are working on upgrading the rooms, I believe, but I didn't think ours was old or run-down looking/feeling at all. Staff is good, per usual, although we felt a little blown off during our first entrance to the hotel, as they opened the door for a ...
Everything was great, except that I could not get them to replace/repair two of three light bulbs that were out in our room, which rendered it a bit dark, and made it harder for my toddler to play in there happily, which mattered a lot on this particular trip as I needed him to be able to occupy ...
We dined at the hotel restaurant, Elroy's. There was a bug in my lunch entree. It was rather unsettling and it's been difficult for me to not think of the fly/bug moving around in my salad. Otherwise, the staff was friendly and welcoming.
There were a lot of bad reviews on this hotel... almost made me afraid to go. My children and I actually loved it there, and in the end was almost sad to leave. Check in was pleasant, I asked for a renovated room and I got one! The lobby has a strange 70's movie-feel to it, but I liked it! The garden ...
My favorite part was the staff. Everyone was so sweet and willing to help. Our only issue was the elevators. There were hit or miss on working- we would often just take the stairs because they were so slow and it seemed you were taking a risk by getting in. I was a little scared at times that I would ...
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