Ratings based on 4,564 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Illinois

Hotel Amentities are Excellent! One stop shop!

Posted Aug 19, 2017
You walk in and are greeted with a smile and excellent customer service. This hotel has Everything to offer, from a Starbucks to The Peaks Lounge offering sky high cocktails and food, it has a little bit of everything for any kind of clientele. The location is perfect, as well with being downtown on 15th Street, there are many places within blocks that have much to offer. Valet and concierge are quite friendly and makes you feel at home. Safe, friendly, and inviting, this is the hotel for everyone to stay at!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Luxury hotel great services

Posted Aug 17, 2017
Great stay fabulous hotel, good food and convenient location close to 16th st
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

reserved room not available

Posted Aug 16, 2017
Pros: Customer service
Cons: Found a contact lense in my bathroom sink the first morning. We don't wear contacts! Did not mention at the time or my husband would have come unglue
Location: Concierge was extremely helpful arranging transportation
King bed room not available when we arrived at 1:30am. Night manager on duty moved things around until we were able to check into our requested room. No argument or confrontation. Kudos to the superior customer service
Comment from Hotel Management
Aug 18, 2017 by Lucas O, Hotel Assistant Manager, Hotel Management
Good Afternoon, Thank you for staying with us and taking time to provide feedback on the experience. I am glad that overall you enjoyed your stay with us but disappointed to learn of the housekeeping concerns mentioned and I apologize how this impacted your stay. Your comments have been shared with our HSKP team to work towards improving our service. Please feel free to reach out if I can be of any further assistance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa FL

First time staying at a Hyatt and I loved it.

Posted Aug 8, 2017
Great location, staff was great and the room had excellent views.
Comment from Hotel Management
Aug 10, 2017 by Lucas O, Hotel Assistant Manager, Hotel Management
Thank you for the review, we appreciate you staying with us and hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Perfectly located hotel for great dining

Posted Aug 7, 2017
The hotel is positioned just off the 16th street mall. It has amazing views, and a very clean and comfortable room, and friendly staff. Absolutely would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from arvavda, co

Gorgeous Hotel

Posted Aug 5, 2017
I rented two rooms for my daughter's birthday celebration. The staff was amazingly accommodating and the rooms were beautiful!! We utilized the pool and hot tub, they were both so clean it was hard to believe they are publicly used!!
Comment from Hotel Management
Aug 6, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Morning Kari, Thank you for staying at Hyatt Regency Denver and for taking the time to write such a wonderful review! I am pleased to hear you were able to utilize our facilities and and happy birthday to your daughter! Please do come back to see us again soon. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2017
Loved our stay, great location with walking to several great restaurants.
Comment from Hotel Management
Jul 31, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Afternoon, Thank you for staying at Hyatt Regency Denver! I am pleased to hear your stay went well. Please come back to see us again soon! Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Down town close to everything we needed

Posted Jul 26, 2017
Loved everything about friendly helpful hospitable We enjoyed the restaurants and the food. We eat there every morning and evening The choices of dining were great
Comment from Hotel Management
Jul 29, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Afternoon Melanie, Thank you for staying at Hyatt Regency Denver and for taking the time to write a review of your recent stay! Please do come back to see us again soon! Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from Greeley, CO

Great staff

Posted Jul 26, 2017
Pros: The staff was my favorite part. The shower was pretty great, too. The bed was too soft for me, but I usually sleep on an extra firm mattress.
Cons: The hotel is no longer brand new and is showing signs of use--scuffs, scratches, chips, stains. Nothing horrific, just needs some maintenance.
Location: Hotel is 1 block from the convention center, 1 1/2 blocks from 16th Street Mall. From there you can catch a free shuttle to Market St. 3 blocks later,
Even though I self-parked, the valets were very helpful. Front desk checked me in fast. Room had a great view, was clean and in relatively good repair. Had a drink at the Strata Bar. Bartender was very friendly. Greeted a woman who was cleaning rooms and she was very friendly back to me. When I checked out, front desk was also very friendly and efficient. Hotel is 1 block from the convention center, 1 1/2 blocks from 16th Street Mall. From there you can catch a free shuttle to Market St. 3 blocks later, you're at Union Station.
Comment from Hotel Management
Jul 29, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Afternoon, Thank you for staying at Hyatt Regency Denver! I am beyond pleased to hear how well your stay went and I can assure you that I have passed on this wonderful feedback to our general manager as well. We do hope you come back to stay with us again! Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
The prime rib special on the weekends is awesome! Chef micheal is awesome and the staff is so super friendly!!!
Comment from Hotel Management
Jul 28, 2017 by A. Frye, Hotel Assistant Manager, Hotel Management
Good Afternoon, Thank you for staying at Hyatt Regency Denver and for leaving a review! We do hope you come back to see us again soon. Thank you A. Frye, Hotel Assistant Manager