Ratings based on 2,501 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Donwtown Denver

Posted Oct 18, 2017
Good hotel but for the price, the amenities were lacking.
Comment from Hotel Management
Oct 19, 2017 by Elise G, Hotel Management
Eddie - thank you for the feedback. I apologize that you were not satisfied with our amenities. We strive for perfection and we hope you give us another chance to make this right.
3 out of 5
by A verified traveler

Kimpton

Posted Oct 18, 2017
The hotel was very beautiful. However, the ac broke and the hotel said they “fixed” it. Pretty sure it was still warmer than what it was supposed to be that night. Unfortunately we paid a lot more for this room than it was worth. The bed is a solid rock. I have stayed at many hotels that are a fraction of the price and are just as clean and much more comfortable. If you’re smart you’ll go to a chain hotel and save yourself a wad of cash. Wish I could get mine back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delray Beach, FL

A wonderful experience

Posted Oct 14, 2017
I knew nothing about this hotel or the chain, so I did not know what to expect. From the moment I checked in until the moment I left, it was a terrific experience. Very interesting and eclectic clientele, every employee was extremely helpful and friendly and they took very good care of my family and myself. I will be back!
Comment from Hotel Management
Oct 18, 2017 by Elise G, Hotel Management
David - thank you so much for the fabulous review! We pride ourselves on our exceptional team and I am delighted you felt the #kimptonlove. Please come back and visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Pros: Location
Cons: Lighting in the room. It was a dark room. You couldn't open the drapes because you looked out at all other rooms surrounding a courtyard.
Location: Union station is near as are many restaurants
Nice hotel in great location. Walking distance to many Denver location.
Comment from Hotel Management
Oct 2, 2017 by Sandy Burkett, GM, Hotel Management
Thank you for your review and staying with us at the Monaco, we hope to have you return soon. Sandy Burkett, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Cons: More cow statues!
Location: Went to see a comedian in Larimer Square. Was lots of fun.
There for a one-night getaway. Extremely convenient to the shows downtown. Staff was lovely, wine was nice, room was great.
Comment from Hotel Management
Sep 28, 2017 by Sandy Burkett, GM, Hotel Management
Anonymous; you made me laugh, were you the one that wanted us to deliver the cow to your room? Just kidding, thank you for your feedback and choosing our hotel. Hurry back, Bessie will be waiting, right where you left her. Sandy Burkett, GM
5 out of 5
Recommended
for Couples
by A verified traveler from Philadelphia, PA

Posted Sep 19, 2017
Cons: breakfast included; more transparency about costs of parking/valet (assumed parking was included in room fee)
Friendly staff, clean and comfortable room; would stay here again
Comment from Hotel Management
Sep 23, 2017 by Sandy Burkett GM, Hotel Management
Kristin; Thank you choosing to stay with us. We certainly didn't mean to surprise you- thank you for your suggestion.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Close to the train station in downtown Denver

Posted Sep 16, 2017
Went for a friend's birthday. Centrally located to the 16th Street Mall. The hotel had an excellent restaurant. The wine hour with snacks and a complimentry massage therapist was an unexpected pleasure.
Comment from Hotel Management
Sep 17, 2017 by Elise G, Hotel Management
Joyce - we are so glad you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from montana

great place

Posted Sep 13, 2017
love the location...love the staff...great place to stay
Comment from Hotel Management
Sep 17, 2017 by Elise G, Hotel Management
And we love you! Thank you for the stellar review. We hope to see you again soon. Cheers!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Great Experience - Great Location.

Posted Sep 2, 2017
We had a great stay at the Hotel Monaco. The staff was so nice and helpful! We had trouble finding the parking garage entrance when we arrived late the first night. But the valet came right out to find us and helped assist us with parking. (Just a FYI there is a outdoor self parking lot across the street from the hotel that was a lot cheaper each night.) The location is very centralized. Only a block from the 16th street mall. Very close to the highway as well if your doing day trips to the mountains and places outside of the city. They also gave us a fish in our room with my 3 year old LOVED. Would definitely stay again!
Comment from Hotel Management
Sep 6, 2017 by Elise G, Hotel Management
Ashley - we are so delighted you enjoyed your stay! Please come back visit us again soon.
3 out of 5
by A verified traveler

Posted Aug 25, 2017
Hotel did not have my reservation on file. So the room I paid for was not available and they had to offer me a smaller room, but didn't seem to care. When I spoke with Expedia, they said they found the reservation but it was to late to fix anything.
Comment from Hotel Management
Aug 29, 2017 by Elise G, Hotel Management
I am deeply sorry for the inconvenience. I would love the opportunity to get a few more details and make this right. Please do not hesitate to contact me directly.