Ratings based on 2,104 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great!

Posted Dec 14, 2017
Pros: The view, the staff and location
Location: Everything is walking distance, from 16th st to shopping!
All staff was nice and greeted us well.. they also helped us with getting around and letting us know of good places to visit.
Comment from Hotel Management
Dec 15, 2017 by Tony, Hotel Management
Dear Ruby, Thank you for visiting us at the Sheraton Denver Downtown Hotel. We are excited to hear you enjoyed a 5-star experience with us on your recent trip from Houston, and appreciate the kind words of your review. We hope you’ll choose us again the next time you decide to visit the beautiful Mile High City, and look forward to seeing you again soon! Sincerely, Tony Dunn General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Love the stay

Posted Dec 12, 2017
Pros: Location
Cons: n/a
Location: Mall, restaurants, convention center and art museum.
Close to downtown surroundings. Great place and great people.
Comment from Hotel Management
Dec 14, 2017 by Tony, Hotel Management
Dear John, Thank you for taking the time to share a review with us after visiting our hotel in Denver. We are thrilled to know you enjoyed a great time on the property, and hope you’ll choose us again on your next visit the beautiful Mile High City. Take care, and we hope to see you soon. Sincerely, Tony Dunn General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Close to everything

Posted Dec 12, 2017
Pros: Quiet and close to everything.
Location: Shopping, restaurants, libraries.
Room was clean and quiet; hotel awards its guests when making a “green choice.”
Comment from Hotel Management
Dec 14, 2017 by Tony, Hotel Management
Dear Anonymous, Thank you for visiting us at the Sheraton Downtown Denver Hotel! We are very excited to know you were pleased with your visit, and hope you’ll have another chance to stay with us again soon. Sincerely, Tony Dunn General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Very Great Hotel

Posted Dec 11, 2017
Very great hotel to stay at! Friendly staff & eviroment. Definitely would recommend this place to anyone! Right in downtown Denver, near 16 St Mall.
Comment from Hotel Management
Dec 14, 2017 by Tony, Hotel Management
Dear Benny, We are excited to hear you enjoyed a 5-star stay with us while visiting the beautiful city of Denver. We would love to serve you again should your travels bring you back to visit us again in the future, and hope to have the pleasure of serving you soon at the Sheraton Denver Downtown Hotel. Sincerely, Tony Dunn General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Family weekend getaway

Posted Dec 10, 2017
Met John Elway in the lobby, it doesn’t get any better than that...unless the Broncos were winning, of course!
Comment from Hotel Management
Dec 11, 2017 by Tony, Hotel Management
Dear Traveler, Thank you for your wonderful review after visiting our hotel in Denver. We are always just as excited to see Broncos players in our lobby, and glad you had a chance to catch a glimpse of one of Denver’s most beloved celebrities and the NFL greats right here on the property. We hope your travels bring you back for another amazing family weekend getaway at the Sheraton Denver Downtown Hotel, and hope to see you again very soon. Go Broncos! Sincerely, Tony Dunn General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Great location Downtown

Posted Dec 8, 2017
Great location. Room had a good view of 16th street. Only downside was size of bathroom and fridge in room didnt work. We upgraded when we checked in for extra 50 per night. This gave us access to the sheraton lounge and 50% off vallet parking this a great deal.
Comment from Hotel Management
Dec 11, 2017 by Tony, Hotel Management
Dear allan, We are pleased to have had the opportunity to welcome you on your recent stay in downtown Denver. Nothing makes us happier than hearing positive feedback from our guests, and we are thrilled to know you enjoyed a fantastic time on the property. We hope you’ll have another chance to visit us again on your next travels to the Mile High City, and look forward to serving you on another amazing adventure at the Sheraton Denver Downtown Hotel. Sincerely, Tony Dunn General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Nice hotel close to downtown.

Posted Dec 8, 2017
Nice hotel but parking can be a little confusing and is $40 a day. Not bad considering location.
Comment from Hotel Management
Dec 11, 2017 by Tony, Hotel Management
Dear Roy, Thank you for choosing to visit us at the Sheraton Denver Downtown Hotel. We are pleased to hear you enjoyed our fabulous location and beautiful facilities while here, and appreciate the time you took to share a review. We hope you’ll consider staying with us again in the future on your next travels to the Mile High City, and look forward to welcoming you back soon. Sincerely, Tony Dunn General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2017
Easily accessible to 16th street mall - great outdoor pool. Beautiful lobby and amazing Christmas decorations
Comment from Hotel Management
Dec 11, 2017 by Tony, Hotel Management
Dear Traveler, We are happy to hear you were pleased with your stay at our resort and thank you for taking the time to share a review. We can’t wait to serve you again with another fabulous experience in the beautiful Mile High City, and hope you’ll have a chance to visit us again soon at the Sheraton Denver Downtown Hotel! Sincerely, Tony Dunn General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado City, CO

Nice hotel with great access to 16th Street Mall

Posted Dec 4, 2017
The stay was fantastic. Great views and easy access to shopping and eats. The only reason I didn't give them all 5 stars is that there was no communication from the hotel about an event (parade of lights) that closed off ALL access to the hotel parking garage. Had to wait 2 hrs in another garage until local access was reopened. Communication via email to customers on future events like this would help with customer satisfaction. All in all a nice stay.
Comment from Hotel Management
Dec 6, 2017 by Sheraton Front Desk Team, Hotel Management
Hello Keyvin, I'm so sorry for the inconvenience you experienced due to the road closures. We actually did reach out via email to all of our guests that had an email address on file. I apologize that you did not get this message. I'm glad to see you were still able to enjoy your stay. We hope you come back to visit us again soon. Kind Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Dec 3, 2017
Hotel was close enough to walk to the parade and dining.
Comment from Hotel Management
Dec 4, 2017 by Tony Dunn, Hotel Management
Dear Traveler, Thank you for joining us at our beautiful hotel in downtown Denver. We are pleased to know you enjoyed our amazing location on the 16th Street Mall, and appreciate your wonderful feedback. We hope you’ll think of us when planning your next stay in Denver, and hope to have the opportunity to serve you again soon. Sincerely, Tony Dunn General Manager