Ratings based on 976 Verified Reviews

4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Rockies Get-a-way

Posted Oct 9, 2017
My husband and I went to Denver for the Colorado Rockies final 3 games of the season. We love staying at the Westin because of the location and the comfort of the bed. Checking in is always quick and easy.
Comment from Hotel Management
Oct 12, 2017 by Vitaliy, Hotel Management
Thank you so much for the review. Feels nice to be able to get away, and enjoy a hotel! We cant wait to welcome you back!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Enjoyed the breakfast in your restaurant. Thank you for accomodating a late check out!
Comment from Hotel Management
Oct 6, 2017 by Vitaliy, Hotel Management
Thank you for checking our outlets out! We are glad that Front Desk was able to honor later check out!
4 out of 5
by A verified traveler from Aurora, CO

Nice location

Posted Sep 28, 2017
Had a bad experience at the Palms restaurant located in the hotel. It appears they don't serve Black people, and have no problem relaying their stance. Thank you for being VERY transparent. I am always grateful when people let me know where I stand with them. The hotel is ok nothing spectacular. The room was larger compared to other downtown rooms. I won't stay there again.
Comment from Hotel Management
Oct 4, 2017 by Vitaliy, Hotel Management
Thank you for the feedback - I'm sorry that service wasn't to your standards. I shared your feedback with Palm management team as well. I'm sorry once again if the communication came across differently.
5 out of 5
Recommended
for Everyone
by A verified traveler from louisville, KY

Amazing

Posted Sep 20, 2017
Amazing! Everything from beginning to the end was outstanding
Comment from Hotel Management
Sep 20, 2017 by Vitaliy, Hotel Management
Thank you for such a nice comment!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location downtown

Posted Sep 11, 2017
It was ok. Front desk was unable to give me a late check our. Only needed an additional hour.
Comment from Hotel Management
Sep 11, 2017 by Vitaliy, Hotel Management
Thank you for the feedback! We do out best to honor late checkout when we have availability. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Sep 8, 2017
Very nice hotel close to all the night life Denver has to offer.
Comment from Hotel Management
Sep 8, 2017 by Vitaliy, Hotel Management
Thank you so much for taking your time and share your experience! We hope to see you back soon!
5 out of 5
by A verified traveler from Southern Colorado

Bronco game stay

Posted Sep 7, 2017
Pros: Location.
Only issue we had was a misunderstanding about the 'green' thing, we didn't realize we would get NO room services (no new coffee set up, room cleaning, etc) for 3 nights, which worked ok because we use our towels multiple times at home, and we flagged down the cleaning ladies and got more coffee. The pool bar staff knew nothing about the voucher for this however. May want to insure they know how to do this, but they did take the $$ off of the room charges when we checked out. On the other hand, they were extremely busy on Saturday at the pool - beautiful day and beautiful pool!
Comment from Hotel Management
Sep 11, 2017 by Vitaliy, Hotel Management
Thank you for your feedback!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Amazing hotel within walking distance of Coors

Posted Sep 3, 2017
We stayed here after a Rockies game we attended at Coors. It was a nice quick walk to and from the field. The bed/bedding was very comfy and everything was super clean and nice.
Comment from Hotel Management
Sep 6, 2017 by Vitaliy, Hotel Management
Thank you for your feedback! We are located in the prime location! Everything that you need is a few minutes away!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft Collins, CO

Nice hotel - maybe a little overpriced

Posted Sep 1, 2017
Bed was hard and a/c wasn't cold enough. Might be a little expensive for a one night stay, since we couldn't experience all the hotel had to offer, but can't beat the location. Staff was great.
Comment from Hotel Management
Sep 1, 2017 by Vitaliy, Hotel Management
Thank you for the feedback - I'm sorry that our Heavenly Bedding didn't meet your expectation. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Perfect downtown location

Posted Aug 26, 2017
Pros: Location
Great hotel and perfect location.
Comment from Hotel Management
Aug 28, 2017 by Vitaliy, Hotel Management
Thank you for 5 out of 5 Stars and for recognizing our location!