Ratings based on 583 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from des moines

Close to freeway and walkable to downtown

Posted Dec 14, 2017
Wish there was a jacuzzi /hot tub. Staff friendly, easy access to freeway and downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa City, IA

Excellent location to Wells Fargo

Posted Dec 5, 2017
Pros: Excellent location, right across the street from Wells Fargo Arena. Staff was excellent, very friendly and helpful.
Cons: Better vending area Bathrooms could be laid out better. Walk in shower would be nice
Location: Excellent location, right across the street from Wells Fargo Arena.
Excellent location, right across the street from Wells Fargo Arena. Staff was excellent, very friendly and helpful.
Comment from Hotel Management
Dec 7, 2017 by Crystal, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Event Center

Posted Oct 26, 2017
Quick and easy access to the Iowa Event Center and close to all of the restaurants downtown.
Comment from Hotel Management
Nov 10, 2017 by Crystal, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
I liked the room but the breakfast was uninspired
Comment from Hotel Management
Nov 10, 2017 by Crystal, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2017
great very clean, functional good value, and clean,
Comment from Hotel Management
Nov 10, 2017 by Crystal, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa City, IA

Pleasant stay for conference

Posted Oct 14, 2017
Hotel room was ok, the bed was very comfortable so that was a plus. I hardly ever sleep well in a hotel but I didn't have any problems in this bed. I also liked that my room air conditioner fan could be on all the time. I need white noise to sleep, so that was great. The room safe was broken so I had to carry my jewelry around with me at the conference. The bathroom was fairly clean, but there was some type of dead insect hanging from the bathtub faucet. There were only two tissues left in the box in my room (during allergy season) so it appears they didn't check that to change it out or leave another box. The breakfast was pretty good as far as hotel breakfasts go. The eggs were hot and fluffy and the sausage was good. Everything looked very appetizing and fresh. Parking and WiFi were free and it's a 3 minute walk to the Iowa Events Center. I will likely stay again.
Comment from Hotel Management
Nov 10, 2017 by Crystal, Hotel Management
Thanks for staying with us. We appreciate your feedback it is important to us!
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Oct 9, 2017
The room was very comfortable. Ammenities in the room were good.
Comment from Hotel Management
Oct 10, 2017 by Crystal, Hotel Management
Thanks for staying with us. We appreciate you taking the time to review our property!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Pros: Breakfast included, free parking, cleanliness of the rooms
Location: Several nice restaurants nearby
Very good price for the hotel. The rooms are very clean, staff is very friendly and breakfast is included. Also parking is free.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Clean, comfy and convenient!

Posted Sep 17, 2017
We slept so well here! It was perfect for us, as we were traveling cross country with our dogs (the pet fee was $10 per dog, which is totally reasonable). The room and bathroom was very clean and the bed was so comfortable. The hotel was recently remodeled a few months prior so everything is in great condition. The free breakfast in the morning was nice- eggs, sliced ham, freshly made waffles, coffee and tea, and some fruit. We will definitely be back if we are in Des Moines again!
5 out of 5
by Anthony

Well run hotel.

Posted Sep 15, 2017 on Hotels
Very clean and staff was friendly and efficient. If you are going to an event at Des Moines civic center, convention center or performing arts venues it is super convenient and a great value. Only negative was the in room coffee wasn't very good.