Ratings based on 613 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from waterloo,ia

Nice hotel ....within walking distance to events

Posted May 10, 2017
Friendly staff ,close to great bars, restaurants . Will stay there again.
Comment from Hotel Management
May 11, 2017 by Andy H, Hotel Management
Thank you for sharing your feedback with us, we appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy hotel right in the heart of downtown!

Posted May 2, 2017
As always, the hyatt did not disappoint. Right in the heart of downtown you are a short walk from this nice hotel to all the activities you want to do in the des moines metro.
Comment from Hotel Management
May 5, 2017 by Andy H, Hotel Management
Thank you for taking the time to share your experience with us, we appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from new Berlin, Wi

Great Hotel

Posted Apr 30, 2017
Pros: The room size, the cleanliness of all areas
Cons: N/A
Location: Right downtown, very close to Drake University
The hotel was perfectly located and offered free shuttle rides in the downtown area. The bar and 24/7 food was first rate. The facility immaculate. The manager was gracious, helpful, and knowledgeable of the Drake event we were attending. Perfect!
Comment from Hotel Management
May 5, 2017 by Andy H, Hotel Management
Thank you for taking the time to share your experience with us, we appreciate your feedback!
4 out of 5
by A verified traveler

Good service

Posted Apr 25, 2017 on Hotels
Was nice except the pool was very small, other than that I may stay again
Comment from Hotel Management
Apr 27, 2017
Thank you for sharing your experience with us, we greatly appreciate the feedback.
5 out of 5
by Valerie

Best from east coast to Denver

Posted Apr 19, 2017 on Hotels
I have been travelling from FL to the west coast, and from east to west your Des Moines hotels was by fat the best Ive seen.
Comment from Hotel Management
Apr 27, 2017
Thank you for sharing your feedback with us. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leawood, KS

Excellent stay.

Posted Apr 16, 2017
Pros: The staff is the best part of the hotel. The breakfast is very nice.
Cons: Perhaps investing in some new pillows and allowing guests to park in the valet parking lot themselves?
Location: The hotel is near the Science Museum and lots of restaurants/bars.
The front desk staff was courteous and helpful. The only downside was that you have to use the valet parking since the hotel does not have their own parking lot. There are metered parking outside that is free after 6 pm on weekdays. The meters might be free on weekends. We just did not want to get up the next morning to feed the meter since we were here on a Thurs. The hotel is close to a lot of restaurants (within walking distance.) On Friday nights, the streets near the hotel are noisy due to the party people. The bed is just O.K. for comfort and the pillows are on the flimsy side. However, the room is big and nice.
Comment from Hotel Management
Apr 18, 2017 by Andy H, Hotel Management
Thank you for your feedback, we hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to restaurants

Posted Apr 6, 2017
Comfortable hotel close to the restaurant area. Free wifi. Good free breakfast
Comment from Hotel Management
Apr 8, 2017 by Andy H, Hotel Management
Thank you for sharing your feedback with us. We greatly appreciate it.
5 out of 5
by Michael

Convenient

Posted Mar 30, 2017 on Hotels
Convenient location for events at the Civic Center. Parking garages nearby. Restaurants within walking distance.
Comment from Hotel Management
Apr 1, 2017
Thank you for sharing your experience with us, we appreciate the feedback you have given.
5 out of 5
by Samantha

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 1, 2017
Thank you for taking the time to share your experience with us, we appreciate the feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from bloomington, mn

Nice hotel!

Posted Mar 23, 2017
- clean - comfortable beds - great location - easy to walk to restaurants and bars - friendly staff. We highly recommend this hotel
Comment from Hotel Management
Mar 24, 2017 by Andy H, Hotel Management
Thank you for taking the time to share your feedback. We look forward to seeing you again in the future!