Ratings based on 1,344 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Convenient for downtown activities

Posted Jan 7, 2018
Excellent room with a great view. We really enjoyed and would stay again.
Comment from Hotel Management
Jan 10, 2018 by Elaine, Hotel Management
Your feedback is truly a gift! Let me know when you are visiting again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Everything was great Everyone was pleasant The staff was very helpful We enjoyed our stay.
Comment from Hotel Management
Jan 8, 2018 by Elaine, Hotel Management
Great to hear. I hope you had time to visit many of the great restaurants and attractions in Detroit on your visit. Come see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
Excellent clean and light filled room. We enjoyed our stay. Great location.
Comment from Hotel Management
Jan 5, 2018 by Elaine, Hotel Management
Thank you for the comments and we are so glad you enjoyed your stay. Please visit again!
1 out of 5
by A verified traveler from michigan

watch your credit card for extra charges

Posted Jan 3, 2018
asked for credit card at check-in for a $50 hold for incidentals but charged not only that but also $241 for the stay even though I already paid $355 to expedia for a non refundable stay.
Comment from Hotel Management
Jan 8, 2018 by Elaine, Hotel Management
Thank you for the opportunity to correct this error. I hope other than this mistake with billing, you had a wonderful stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Visit to downtown Detroit

Posted Jan 2, 2018
Pros: Near Cobo, OK fitness center, free wireless internet. Good access to transportation.
Cons: Less costly parking.
Location: Near Cobo and the waterfront. Apparatus Room across the street.
Not as close to Fords Field as would have liked, but good access to transportation.
Comment from Hotel Management
Jan 5, 2018 by ERICA K., Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel in the Downtown core

Posted Dec 30, 2017
We stayed at the Crowne Plaza hotel on our trip to Detroit last weekend. The hotel staff were always very helpful and pleasent and our room was clean and very comfortable. The hotel was centrally located in the Downtown core and close to the people mover, which allowed my wife and I to easily travel to other parts of the city without having to use our car.
Comment from Hotel Management
Dec 31, 2017 by Elaine, Hotel Management
Thank you, Webster, for your gift of feedback. We are glad to hear you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Posted Dec 27, 2017
Very quick check in. Room had a wonderful view but the bathroom was a bit small. Overall stay was most enjoyable.
Comment from Hotel Management
Dec 27, 2017 by Elaine, Hotel Management
Thanks, Steve. Some of the bathrooms are a little bit smaller than others- the historic design of the building was intended for a great view from every room.
3 out of 5
by A verified traveler from Rochester, MI

Good location but dated

Posted Dec 24, 2017
Checking process took too long, I want it quick and get me on my way to enjoy the hotel and city. This hotel is in a great location and close to a great and upcoming new downtown. The hotel is dated and needs a make over to please previous and new guests.
Comment from Hotel Management
Dec 26, 2017 by Elaine, Hotel Management
We appreciate these comments. We hope you will give us the opportunity to serve you in the future. Have a wonderful week.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near alot of detroit activities

Posted Dec 24, 2017
Easy parking valet, wonderful hosts at the front desk ,close proximity to detroit activities and antania at the frint desk was as helpful as anyone could ask for! Thanks crowne plaza!
Comment from Hotel Management
Dec 26, 2017 by Elaine, Hotel Management
Thank you for the stars!!! We are so glad you enjoyed your visit and delighted that the front office staff met all of your expectations! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Very nice accommodations close to Ford Field

Posted Dec 23, 2017
I went to Detroit to see the Bears play and this hotel was very close to Ford Field. You can walk or take the "People Mover" which is a train that goes around downtown Detroit. We took the People Mover. It's less than $1.00 and you buy a token at the station. The hotel was clean, the staff was friendly and check in and out was a breeze They have valet parking available and it was about 30 bucks for the 2 nights i stayed there. There's a restaurant in the hotel with decent food plus a Starbucks.
Comment from Hotel Management
Dec 26, 2017 by Elaine, Hotel Management
Thank you again for your comments. This helps us to know you were satisfied with your visit- and helps inform our future guests about our amenities and some of the great things about Detroit! Have a great week!