Ratings based on 297 Verified Reviews

4.6 out of 5
87% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury

Posted Jul 4, 2017
Perfect, i really enjoyed it alot. and would highly recommend it to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel downtown dubia

Posted Jul 1, 2017
This hotel was spectacular... Great service.... beautiful rooms that were very well equipped... It had a internal connection directly into the Dubai mall.... fantastic service would defiantly recommend staying here....
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful hotel, great location

Posted Jun 30, 2017
Amazing attention to detail, wonderfully warm and friendly staff. Not a bad way to spend a 13 hour layover in Dubai - in the heart of the tallest building in the world.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami. FL

The Most Amazing Hotel I have EVER been to!

Posted Jun 26, 2017
Pros: Everything.
Cons: Nothing.
Location: The Burj Khalifa is the same building that it is in, the water fountain show is right outside your window, also the Dubai Mall is in walking distance!
I have traveled around the world quite a lot, and never have I ever had such an amazing experience at a single hotel. From the service, to the amenities, to the proximity of all of the great aspects of Dubai (including being in the Burj Khalifa, the highest building in the WORLD and the huge beautiful mall) to all of the great staff that devote their time and patience to you, I want to go here AGAIN and AGAIN and AGAIN!!! WOW!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted May 31, 2017
Make sure to request floor 38 or 39. Access to The Mall of Dubai. Amazing fountain shows and views.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Apr 12, 2017
Very modern hotel with great location , Realy perfect room design The best view on dubai dancing fountain But the pool was too small .
1 out of 5
by A verified traveler

Beautiful property, shocking service

Posted Mar 24, 2017
Simply the worst service I have ever encountered in Dubai. Booked three rooms for three nights. Total dissapointment
5 out of 5
by Abdulrahman

Mismatch between the luxury and service

Posted Mar 22, 2017 on Hotels
Room was great, luxurious, cleaning was not done professionally which can be notice by the stains on the tiles. Check in was extremely long (more than 30 minutes). In general, the level of service does not match the property condition and luxury.
5 out of 5
Recommended
for Everyone
by A verified traveler from Medina, MN

Posted Feb 27, 2017 on Orbitz
Very helpfull staff everywhere to escort you to the mall taxi guests
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel

Posted Feb 26, 2017
Excellent location next to Dubai Mall. Amazing everything including staff, room, gym, amenities.