Ratings based on 482 Verified Reviews

3.6 out of 5
59% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from London

Big hotel

Posted Sep 14, 2017
Access a bit challenging Room was not 100% clean Bathroom equipment a bit old People friendly Bed comfortable Not expensive
2 out of 5
by A verified traveler from Saudi Arabia

Noisey bad

Posted Sep 8, 2017
Booked understanding going into a Radisson hotel turns out to be M hotel did not enjoy this experience. Staff did not listen to any requests, wait for everything to be done food overpriced for the standard of food paid 4 star prices for 1 star service will never use this place again
5 out of 5
Recommended
for Everyone
by A verified traveler from united kingdom

Nice hotel close to dubai mall

Posted Sep 6, 2017
Great experience, rooms were cleaned everyday and 2 complimentary water bottles were given everyday. Staff were friendly and helpful. Would highly reccomend
Comment from Hotel Management
Sep 9, 2017 by Bikash Thapa, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful review following your recent stay at M Hotel Downtown by Millennium. I was pleased to read that you enjoyed your time with us and that the hotel facilities were to your expectations. We look forward to welcoming you back soon. Best regards, Bikash Thapa- Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown Dubai.

Posted Sep 4, 2017
Pros: Shuttle bus to Dubai Mall.
Cons: Better control over temperature in room.
Location: Close to Dubai Mall.
Good...........................................................................
Comment from Hotel Management
Sep 9, 2017 by Bikash Thapa, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful review following your recent stay at M Hotel Downtown by Millennium. I was pleased to read that you enjoyed your time with us and that the hotel facilities were to your expectations. on certain aspects, your concern is well noted. We look forward to welcoming you back soon. Best regards, Bikash Thapa- Guest Service Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Good central location, and good view of Dubai.

Posted Sep 1, 2017
Pros: Good quality atmosphere.
Cons: Communication!
Location: Only 5 minutes to Mall.
All was good but for the lack of information about the hotel facilities. Had a major problem with slow room service and lack of dining facilities at night. This may have been due to the holiday/ religious time we stayed but for the reputation of the hotel it was not good enough to wait 50minutes for room service. Not a hotel to walk to as surrounded by freeways, but taxi transport is cheap.
Comment from Hotel Management
Sep 9, 2017 by Bikash Thapa, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful review following your recent stay at M Hotel Downtown by Millennium. I was pleased to read that you enjoyed your time with us and that the hotel facilities were to your expectations. on certain aspects, your concern is well noted. We look forward to welcoming you back soon. Best regards, Bikash Thapa- Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, georgia

Beautiful view

Posted Aug 23, 2017
I really enjoyed my stay at this hotel. The view is breathtaking, I was on the 20th floor and I can sit by the window and look at the beautiful city all day.
Comment from Hotel Management
Aug 24, 2017 by Bikash Thapa, Hotel Management
Dear Valued Guest, It’s our pleasure to read such great comments about your experience at the hotel.We are delighted to know that you are pleased with your overall stay especially the view. Words like these inspire us to do better and improve our overall facilities and services.Thank you for your kind words and we are hoping to welcome you again in the near future. Sincerely yours, Bikash Thapa- Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from dubai downtown millennium hotel

Nice hotel closer to the shopping mall

Posted Aug 21, 2017
Nice clean room with breathtaking Dubai view through the window ,very helpful staff brilliant sauna experience but costly .However, my trip was absolutely amazing Staying in hotel with transparent lifts view of surrounded city breath taking views seen from the heights . Private swimming pool located on 3rd floor with gym n sauna Shame it's located near the dual carriageway and could hav had few local shops to walking distance
Comment from Hotel Management
Aug 22, 2017 by S.E, Hotel Management
Dear Sultana, Greetings from M Hotel Downtown by Millennium, Thank you very much for choosing to stay with us during your recent visit and it is encouraging to receive such positive feedback. I am delighted to learn that you had a splendid stay with us. We look forward to welcoming you in the not too distant future. Kind Regards, Saad Elzakzouky Guest Services Manager
3 out of 5
by A verified traveler

Not 4star & not luxury as stated

Posted Aug 19, 2017
Hotel close to Dubai mall even though one member of staff directed us wrong way first night so easy once u know & about five mins to walk or taxi cheap roughly 13 dirhams . Supermarket located at back of hotel useful , Breakfast very nice area four star but rooms not beds rock hard, handrails bath & towel rail falling away from walls but maintenance did come to fix within the day & in noisy location could hear construction work . Shuttles to Dubai mall only went twice a day , pool area desperately needs renovating ok for money we paid but if u want luxury go elsewhere !
Comment from Hotel Management
Aug 22, 2017 by S.E, Hotel Management
Dear Kel, Thank you for taking the time to write your review. The M Hotel Downtown by Millennium will work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention. please be informed that your concerns are well noted and corrective action will be taken. We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon. Sincerely yours, Saad Elzakzouky Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Decent view, solid breakfast, good amenities

Posted Aug 19, 2017
Pros: Breakfast buffet and club
Cons: shuttle service
Location: Burj Kalifa and Dubai mall are less than a mile away. Right next to business bay
Shuttle bus was only available a few times a day, however the country had Uber which was useful as a source of travel. Amazing breakfast buffet. Lots of great views, right near the Burj and Dubai mall. I recommend here.
Comment from Hotel Management
Aug 19, 2017 by Arun, Hotel Management
Dear Guest, Thank you very much for taking time and sharing your valuable feedback.We are happy to hear that you enjoyed your stay with us. Looking forward to welcome you back in the nearest future. Best Regards Arun Pillai Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel close to Dubai Mall/Burj Khalifah

Posted Aug 17, 2017
We had a very pleasant stay at this hotel. Staff are extremely helpful and friendly. The room was perfect and the view was great. There is a free shuttle bus that goes to the mall and the beach. I would defo stay again.m
Comment from Hotel Management
Aug 19, 2017 by Arun, Hotel Management
Dear Ms.Hinnah, Thank you very much for sharing your valuable feedback.We are glad to hear that you had a wonderful stay with us. Looking forward to welcome you back in the nearest future. Best Regards Arun Pillai Front Office Manager