Ratings based on 511 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from bahrain

Perfect location

Posted Dec 10, 2017
Perfect location to stay. The hotel looks cozy and quite good for relax and for couples stay. Quick check in and check out process. All the facility there in the hotel i high recommend it and sire i will stay back there
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel , not so good standards and services

Posted Nov 18, 2017
The hotel was ok, nice rooms and lobby . Issues to consider: 1. Long check in and check out. Check out took over 15 mins. They go through same process as check in . 2. Roomservice : food was good , however took them 1 hour to get 1 tuna sandwich . Called up 3 times to pick the tray. 3. Housekeeping: did not do the room till 2 pm. Had to call them. Overall, it’s a really nice hotel. Missing the professional service. But really friendly staff and great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

Nice hotel close to best shopping and entertainmen

Posted Nov 5, 2017
Pros: Location, comfort
Cons: They should add flowers,fruits and newspaper make a deffirence
Relaxing and enjoiable trip, weather was acceptable and all aminities within close walking distance
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great hotel close to Dubail Mall and Burj Khalifa

Posted Nov 3, 2017
The pool facilities were great and having the staff who were generally very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from beaconsfield WA

Lovely hotel very close to Dubai Mall and fountain

Posted Oct 18, 2017
Courteous and helpful staff. Room was very clean as was pool area.
3 out of 5
by Ibraheem

Great location, fast internet, bad toilets

Posted Aug 31, 2017 on Hotels
Pros: Internet is fast (100 Mb upload, 25 Mb download). 5 minutes walking distance from Dubai mall. Cons: Bad toilets, hot/cold water controls are useless, needed to hold the handle throughout my shower to adjust the temperature jumps. TV system didn't work (needed to connect my laptop via hdmi cable) they had to change the TV, and after many failure attempts I could do it once. Room service is as bad as going forth and back just to get cold still water. Annoying housekeeping, if you don't put the DND sign they will keep on nocking on the door several times in the afternoon, I did the mistake and forgot to put it and took a nap, housekeeping kept on nocking repeatedly every few minutes for about ten times.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel

Posted Aug 29, 2017 on Wotif
Had a lovely time. Staff very friendly and accomodating. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from shakiry

Great location

Posted Aug 23, 2017
Friendly staff, very clean hotel and hygienic and it was a great location. The hotel rooms all have balconies and the Dubai mall is visible as well as the burj Khalifa in the family suite. Amazing experience. Would 10000% recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lina shakiry

Posted Aug 23, 2017
Very nice and clean hotel, location was amazing as it was a 5 minute walk to Dubai mall! The staff were very friendly and helpful! We will definitely book again.
5 out of 5
by Trent

This traveler left a rating score only Posted Aug 11, 2017 on Hotels