Ratings based on 1,059 Verified Reviews

4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Cons: The mattress is too soft for me.
The room is large and clean. It has a nice view over the river and has good sound proof. Staff are friendly and helpful.
1 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2018
It was good, although on the first night the outside spotlight beamed right into my window all night and the curtains didn't close all the way.
Comment from Hotel Management
Jan 17, 2018 by GM, Hotel Management
Dear Valued Guest, Thank you for being our guest. Although we are glad you enjoyed most of your visit with us, we are terribly sorry for the issues you had with the light outside of your room. We will look into this, so thank you for alerting us. Please consider staying with us once more. We would all love to host you. Chris Short, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and view.

Posted Jan 11, 2018
Staff were great. Our room was too hot. Took almost 12 hours to cool down. Overall, the stay was great. Awesome location and view.
2 out of 5
by A verified traveler from Edmonton

Parking is not included

Posted Jan 10, 2018
Very average hotel charging you the same as other hotels. What they fail to do is advise that they charge for parking while other hotels provide free parking. If you are ok with paying an additional $25-$32 a night for parking then go for it. There are other hotels that would provide the same services that figure their customers deserve better. Oh and they provide bottled water in the room if you want to pay an additional $2.50 per bottle. Hint - take your own. Would I stay here again ----NO
Comment from Hotel Management
Jan 17, 2018 by GM, Hotel Management
Dear Wendy, Thank you for taking time to review our hotel. We understand your concerns regarding parking costs at our hotel. Our pricing is indeed on our website, and we conduct competitive pricing analyses several times throughout the year. Please be assured that our fees are in line with what comparable hotels in our vicinity are charging. We enjoyed hosting your stay and hope we will continue to be your hotel of choice whenever your plans bring you to our area. Chris Short, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Close to downtown amenities and restaurants

Posted Jan 10, 2018
Close to amenities and restaurants. Large comfortable room
Comment from Hotel Management
Jan 10, 2018 by GM, Hotel Management
Dear Doug, We are so happy you chose the Courtyard Edmonton Downtown for your recent visit to the area! Reading your comments absolutely made the team's day! Our location in the heart of Edmonton and is one of our best features, so thanks for pointing that out for future travelers. We are also glad you loved our spacious guest rooms. We hope to welcome you back very soon! Chris Short, General Manager
3 out of 5
by A verified traveler from Saskatchewan

Horrible sleep

Posted Jan 10, 2018
Not only was one of the elevators broken making trips up and down from our room very time consuming, but the elevator that was working was extremely noisy I could hear it in my room. Also the ventilation fan to our room was extremely noisy and kept me up all night, this was the worst part of my trip. I've never had this bad of an experience at a hotel before.
Comment from Hotel Management
Jan 17, 2018 by GM, Hotel Management
Dear Zach, We are glad you stayed with us recently, and we appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Chris Short, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Airdrie

great staff

Posted Jan 8, 2018
Happy courteous staff both at arriving and departure. The location was perfect for us. Very close to the shaw conference centre.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Posted Dec 30, 2017
Quick and easy check in, Very nice rooms and view. Room is very spacious and clean.
Comment from Hotel Management
Dec 30, 2017 by GM, Hotel Management
Dear Mandi, Thank you for choosing the Courtyard by Marriott Edmonton Downtown! We are glad to know how much you appreciated our comfortable guest rooms and the easy check-in process we have. We work hard to deliver excellent service, so we appreciate you highlighting all the positive aspects of your stay. Thanks so much for being our guest! We hope to see you again soon! Chris Short, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2017
As always a pleasant stay, rooms large and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice clean hotel

Posted Dec 23, 2017
Hotel was clean, quiet and beds are very comfy. Only a short walk to Rogers place
Comment from Hotel Management
Dec 30, 2017 by GM, Hotel Management
Dear Danny, It was a pleasure having you as our guest at Courtyard by Marriott Edmonton Downtown! We appreciate your kind words and compliments regarding your stay. We strive to make our guests as comfortable as possible during their visit, so we are happy that was the case for you. We are also delighted you loved our location near Roger's Place! Thanks again for staying with us. We hope to welcome you back soon! Chris Short, General Manager