Ratings based on 101 Verified Reviews

4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful old fashioned but modern hotel

Posted Sep 17, 2017
Located among the 5 finest hotels in Geneva, on the lake, it suites most needs. We attended a meeting in the Palexpo which requires a 6-7 minutes walk to the main trainstation and then train to the airport ca 5 min (3 CHF) and then 6 min walk. Better than a taxi. We had a large wonderful comfortable room with a view to the alley but that did not matter. You have to sit down and have a drink in the bar! A pianist, a nice lady, played beautiful piano music. This is not a cheap hotel but well worth everything in my mind.
Comment from Hotel Management
Sep 19, 2017 by Beau-Rivage Genève, Hotel Management
Dear guest, We sincerely thank you for the kind words you took the time to share following your stay at Beau-Rivage Geneva. We are all delighted to learn your satisfaction concerning your room, our Bar and especially our Pianist. It is a real pleasure to read your compliments. We hope to see you again very soon. Kind regards, Alexandre Nickbarte-Mayer, General Manager
3 out of 5
by A verified traveler from iran

Posted Sep 10, 2017
The hotel was not as I expected,the breakfast was not good ,at all!comparing to other 5star hotels in Geneva. There is no facilities such as pool.... They have a small terrace which dose t have a beautiful view as it half covered with not beautiful!flowers.... But the room was clean ,there were not daily water in the room while there are in any 5star hotel around the glob!! It didn't worth it really. The only thing which was really nice was the interior design!
Comment from Hotel Management
Sep 13, 2017 by Beau Rivage Genève, Hotel Management
Dear guest, We thank you for choosing Beau-Rivage for your stay in Geneva and we appreciate you taking the time to share your experience. We are very sorry to read about your disappointment. We have taken your review very seriously and we truly regret the negative impression that you left with. We thank you for your compliment concerning the interior design. Nevertheless, we will hope to welcome you back and regain your confidence, Sincerely, Alexandre Nickbarte-Mayer, General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Tallahassee, FL

Location and luxury

Posted Jul 11, 2017
Pros: Staff, early check in allowed, luxury, view.
Cons: Instructions for the high tech showers, whirl pool tub, etc.would have been welcome.
Location: Everything is right there. Close to train station.
We were able to check in hours early, which was appreciated after an all night flight, and were upgraded to a room with a water view, including the Geneva fountain, and a huge private terrace. Staff great, they remembered our names and greeted us every time we returned from an outing. Super clean and everything was top of the line luxury. Lots of closet space, a safe, two bathrooms. Looked like it was fully renovated but still had old city charm.
Comment from Hotel Management
Jul 14, 2017 by Beau-Rivage Genève, Hotel Management
Dear Judy, We thank you so much for taking the time to comment your experience at Beau-Rivage Geneva. We are really happy to read your satisfaction, for all of us, this is our best reward. We look forward to welcoming you again among us very soon. Kind regards.
4 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Bonjour, Nous vous remercions d'avoir pris le temps d'évaluer votre séjour à Beau-Rivage Genève. au plaisir de vous accueillir de nouveau prochainement parmi nous, Bien cordialement. Beau-Rivage Genève
3 out of 5
by Tania

Posted May 23, 2017 on Hotels
The hotel was really really old and has not been retouched so it didnt give me that luxurious 5star feeling. The staff were nice though and the location of the hotel was superb. The rooms were really spacious.
Comment from Hotel Management
Jul 14, 2017
Dear Tania, Thank you for taking the time to evaluate your experience among us at Beau-Rivage Geneva. This year, at the top, various brand-new rooms and suites were renovated. We hope to have the pleasure to welcome you during a next stay to discover them. Thank you so much for your beautiful compliments, we are really happy to read your kind words regarding the team, the location and your room. We look forward to welcoming you again really soon. Best regards.
5 out of 5
by Janice

Posted May 22, 2017 on Hotels
Facility and staff & service was exceptional!
Comment from Hotel Management
Jul 14, 2017
Dear Janice, Thank you for your wonderful comment concerning your last experience at Beau-Rivage Geneva. We look forward to welcoming you again among us very soon. Best regards. Beau-Rivage Geneva.
5 out of 5
by gunnar

Fabulous

Posted May 13, 2017 on Hotels
This was one of the best hotel stays I have had and considering I spend 40-50 nights a year in hotels shows that this hotel is really something very special. The main difference to other top hotels is their staff, extremely friendly and attentive in a way that make you feel like a real guest not just a stay over you may never see again. The fact that it has been owned by the same family for more than 150 years might also help explain why it is so special.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Wonderful location with outstanding view. Excellent staff, very knowledgeable and professional.
4 out of 5
by Philip

Worth the visit

Posted Apr 21, 2017 on Hotels
Large suite that was quiet and very well appointed Very comfortable I had reserved a lake view room which are much more expensive in Geneva. The view was really only 'partial' lake view as it was more to the side of the building. When I requested a better view I was offered the same room 2 floors up. Marginal better. There is definitely a bias in many properties for guests booking through sites like Hotels.com. Some even admit that. The hotel didn't seem overly busy so I think they were just staying with the policy of descrimindting. Not always the case though some larger hotels upgrade on quiet nights. Not in this case
Comment from Hotel Management
May 1, 2017
Dear Philip, We thank you for taking the time to comment your experience at Beau-Rivage. We are sorry to read the situation which you encountered. This is exceptional and we apologize for the inconvenience. Rooms and suites are always assigned according to the wishes of our guests. Please, be sure that we do our best to answer to your demand and ensure you a memorable stay. Also, we would like to point out that all our guests are treated in the same way and there is absolutely no politics of discrimination towards our partners. Do not hesitate to come back us in order to exchange about this experience. We thank you for your compliments concerning the quietness, the comfort and the equipments of the room. It is a pleasure to have pleasant comment on the service offered. We look forward to hearing from you and we stay at your entire disposition. Warmest regards. Alexandre Nickbarte-Mayer General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Alexandria, Va

True ***** Hotel

Posted Mar 15, 2017
Pros: Outstanding restaurants and staff. Old world atmosphere with updated conveniences and best location.
Cons: Nothing.
Location: Walk everywhere. Old city and shopping across bridge. View of Mt. Blanc and boats at doorstep.
Fabulous restaurants, bar, staff, location. This is a true five star hotel. The best of the best.
Comment from Hotel Management
Mar 22, 2017 by Beau-Rivage Genève, Hotel Management
Dear guest, Thank you so much for your superb feedback concerning your experience at Beau-Rivage Geneva. we are truly pleased to read your compliment about our team, our location and our atmosphere. Your satisfaction is our best reward. We sincerely hope that to have the pleasure to welcome you again. Kind Regards.