Ratings based on 303 Verified Reviews

3.9 out of 5
92% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Business over night

Posted Dec 9, 2017
Perfect location, quiet, great sleep. Pillow and mattress could have been firmer.
5 out of 5
Recommended
for Everyone
by A verified traveler from ireland

work visit

Posted Dec 4, 2017
The hotel staff were excellent and the facilities and cleanliness of the room were very good, Rates are somewhat expensive, but that is typical of Geneva,
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico city

Very convinient location

Posted Nov 25, 2017
Pros: It looks new, the beds are very comfortable.
Location: The UN is 10 min by train. Airport 7 minutes by train. Downtwon 10 minutes walk.
It is just one block from Geneve train station, but it is quiet. Many restaurants around and walking distance from downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney, australia

Hotel Cristal

Posted Sep 30, 2017
Good location close by to the main train station and bus station and only a short walk into the city centre. Very good customer service from staff.
4 out of 5
by ian

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Beijing

Close to the train station

Posted Sep 10, 2017
Pros: Location
Cons: Mirrors in the corridor can be misleading. Guests not familiar with the hotel could bump into the mirrors.
It's convenient to take train - within 5 minutes walk. Glass and mirrors are used to separate different functions of the room. It's ok in summer, but may be cold in winter. The room is small.
5 out of 5
by sahba

This traveler left a rating score only Posted Sep 8, 2017 on Hotels
4 out of 5
by A verified traveler

Would recommend

Posted Sep 2, 2017 on Hotels
Good location, chic and clean
2 out of 5
by A verified traveler from ireland

Disappointed

Posted Aug 31, 2017
Very minimalistic hotel. Rooms where very small and beds where uncomfortable.
2 out of 5
by A verified traveler

Posted Aug 30, 2017 on Hotels
Good location, near train station and very walkable to downtown. Provided free pass for tram/bus/train. Parking is additional at a public garage, but they provide a voucher to reduce the daily cost. Really bad internet, they were "upgrading" while we were there and it got even worse, and they didn't seem to care at all.