Ratings based on 124 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

Splendid Place

Posted Jul 7, 2017
Very beautiful and elegant hotel, very friendly staff and perfect location. Spacious room and toilet. The only disadvantage is the internet was not free in the room when most of hotels now offering this for free
5 out of 5
by A verified traveler from Chicago

Beautiful hotel with lake view

Posted Jul 6, 2017
Cons: Free WiFi
Everything you would expect from a Mandarin Oriental hotel. Great food , lovely service and facilities. But be ready to pay for WiFi, that's disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to commercial centre of Geneva

Posted Jun 23, 2017
Great Hotel except that it charges you extra for everything that many hotels give free. Parking your car and breakfast for 1 day cost you close to 250 francs for a couple. This is one third the cost of your stay. Add a single dinner dish each for dinner and you are almost doubling the accomodation cost.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
Good location, comfortable hotel environment, and nice stuffs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Comfort

Posted Apr 15, 2017
Very well located in a safe side of Geneva, quiet, waterfront, very friendly staff, large comfy rooms & bathrooms
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Malta

Great hotel next to town centre

Posted Apr 5, 2017
Pros: Staff, overall condition and location all Excellent. Requested a room on a higher floor and possibly with a view and was offered complimentary upgrade
Cons: Bar can offer snacks a little later.
Location: Excellent.
Spent 3 nights in Geneva and had a very good experience at the Mandarin. The only down side is that the hotel is a little pricey but the same goes for everything in Geneva.
5 out of 5
Recommended
for Everyone
by A verified traveler

Check In

Posted Mar 20, 2017
Probably I should not complain, but there were no rooms available since I arrived too early. They were very kind and tried to accommodate me but I end up waiting 3 hours for a room. Great experience overall. Great hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Stunning hotel with exceptional staff

Posted Mar 17, 2017
Pros: Location, staff, room comfort and restaurants.
Cons: Free wifi in the rooms should be a no brainer in this level of hotel
Second visit to the Mandarin Oriental for the motorshow. Very impressed with the hotel and its staff. They could not do enough for us. The in house restaurants were also fantastic. My only gripe about this hotel is the lack of free broadband in the rooms. At this level this should be provided in the cost.
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool uk

first class hotel with wonderful staff

Posted Mar 6, 2017
everything excellent good choice of hotel eating experiences strongly recommend the fondue
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Brilliant location

Posted Jan 16, 2017
The hotel is situated in a great area, everything is walking distance, shopping, sightseeing and restraunts. The hotel staff are all very helpful and speak very good English, brilliant service. Made our stay very comfortable. The Indian restaurant was amazing experience for fine dining