Ratings based on 577 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Baddeck, NS

Nice downtown hotel

Posted Apr 21, 2018
We enjoyed the location, our room was excellent and the staff friendly and helpful.
Comment from Hotel Management
Apr 24, 2018 by Stephanie J, Hotel Management
Thank you for choosing to stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great spot!

Posted Apr 17, 2018
A great location at the waterfront. Close to restaurants and historical sites.
Comment from Hotel Management
Apr 24, 2018 by Stephanie J, Hotel Management
We are so happy that you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Pros: Great location...within walking distance of attractions
Cons: No
Location: Close to everything
Very good. Easy to get to attractions. Within walking distance to all attactions
Comment from Hotel Management
Apr 16, 2018 by Stephanie J, Hotel Management
Thank you for choosing to stay with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel not the room we wanted

Posted Apr 2, 2018
We were specifically looking for a room with a jacuzzi that we booked. When we got there we didn’t get that room. We would of went to a different hotel knowing this. The bath tub also didn’t drain.
Comment from Hotel Management
Apr 4, 2018 by Stephanie J, Hotel Management
Thank you for choosing to stay with us on your recent trip to Halifax. I am sorry that your stay was not what you were expecting. However, I lack the account information to look into this further. If you would like to contact the hotel directly I can look into this room type error. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2018
Front desk staff were friendly, room was clean. Great downtown location.
Comment from Hotel Management
Mar 30, 2018 by Stephanie J, Hotel Management
Thank you for choosing to stay with us!
2 out of 5
by A verified traveler

Men’s underwear Found!

Posted Mar 18, 2018
I have to question how clean our suite was when we found underwear hanging in our bathroom from a previous guest.
Comment from Hotel Management
Mar 20, 2018 by Stephanie J, Hotel Management
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Courtyard Halifax Downtown, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Halifax!
3 out of 5
Recommended
for Everyone
by A verified traveler from Greenwood NS

Great location.

Posted Mar 12, 2018
Pros: Location
Cons: pool and hot tub were sub par. Expected better .
Location: Lots to do. Location close to all things tourist.
Short stay, but very comfortable. Originally from Halifax and the hotel is in walking distance to everything. Great bars and restaurants. Stayed with family and friends for a one night stay.
Comment from Hotel Management
Mar 12, 2018 by Stephanie J, Hotel Management
Hi Riley! Thank you for choosing to stay with us! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2018
One Night Only - Business meeting. Very friendly and helpful staff. Rooms were super, service at the restaurant was great!
Comment from Hotel Management
Feb 6, 2018 by Stephanie J, Hotel Management
Thank you for choosing to stay with us! We hope to see you again soon!
5 out of 5
by A verified traveler

Happy Customer

Posted Jan 22, 2018 on Hotels
The hotel was great. Service was really good and the location was perfect. My only complaint was that there was no fan in the bathroom. It seemed strange for a high-end hotel like this not to have a fan.
Comment from Hotel Management
Jan 24, 2018 by Stephanie J, Hotel Management
Hi Happy Customer! Thank you so much for the great review! To respond to your comment regarding the bathroom fan, we actually have a central system located on the roof. It is always working however because the fan itself is located far away from the rooms, there is no noise detected in the bathroom.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown venues

Posted Jan 4, 2018
Pros: Conveniently located and clean.
Cons: Response to calls to the front desk.
This hotel is a little pricy for what it offers. I had problems with the heating because the thermostat was not working. I called the front desk, they said they would send someone, but they didn’t show up.
Comment from Hotel Management
Jan 8, 2018 by Stephanie J, Hotel Management
Thank you for choosing to stay with us! I am sorry the staff didn't respond to you complaint as they should. I will be following up with them in our next meeting. I hope that your recent experience does not deter you from staying with us again in the future. Thank you for your feedback.