Ratings based on 687 Verified Reviews

4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

convenient location...needs more room cleaning

Posted Oct 21, 2017
Pros: gym and indoor swimming pool
Cons: room cleaniness
Location: Amtrak, banks, courts
great location, great gym, great in-door swimming pool....however, room needed dusting, vacuuming, and cleaning.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice experience

Posted Oct 20, 2017
Very nice hotel. It doesn't seem convenient for tourism, not a lot of dining option nearby. Most eateries close by 5 or 6 pm. The hotel restaurant had delicious food though. You do pay extra for parking. $20 day. So plan on that.One odd thing, no complimentary coffee or tea in lobby area. You get that at a cheap motel, so it seemed odd.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 17, 2017
Hotel and staff were nice. This part of town is not the nicest so you hear police sirens during the night. If you need to stay in downtown Wilmington at a reasonable price. this is a good stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, close to a boardwalk.

Posted Oct 2, 2017
Clean comfortable. They picked us up after our dinner down at the boardwalk. Nice driver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

Wilmington Work Trip

Posted Sep 18, 2017
Pros: Great location and all the amenities.
Cons: Restaurant was just OK.
Location: Near all the courts, which is why I was in Wilmington. No nightlife whatsoever in Wilmington.
Great location and a great hotel with everything you need for a day or two or three work trip. A short walk to the train station. Only thing wrong is there is nothing to do in downtown Wilmington at night.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

GREAT STAFF. "FREE TAXI"

Posted Sep 9, 2017
Pros: STAFF. FREETAXI
Cons: Lobby furnishing and elevators needed refirbishment. Utility maintainence
Location: Downtown. Near local theaters. Not near any restaurants
The staff were top notch. The room less so. We had to change room When water started pouring out of the ceiling fixture. The elevaotor and lobby were in need of referbishment. The bathroom faucet leaked. They have several vans used for transporting guests. They used these to provide free Taxi services to guests. They took us to and from longwood gardens, hagley musrum, winterthur as wellas to the various restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Close to everything

Posted Sep 3, 2017
I enjoyed my stay and would gladly stay here again.bill
3 out of 5
by A verified traveler from Oregon

Musty smell

Posted Aug 23, 2017
Musty smell in room. Friendly staff. Disappointing stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Close to the centre of town.

Posted Aug 20, 2017
The hotel was ok, a little under maintained. The staff however were magnificent. Everything from checking to checkout was wonderful but Katrina's hospitality in managing the bar was extraordinary. She is a rare gem who goes above and beyond to make every client feel like they are valued. Her demeanour and lovely smile never falters and she remains open and friendly while remaining professional and courteous in the performance of all her duties in the bar. I may not long remember specifics of the hotel, but Katrina will remain a beacon of great customer service for some time to come.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 20, 2017 on Hotels