Ratings based on 1,460 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
Staff is great This hotel checks all the boxes The sandwiches at the Einstein brothers are delicious
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Clean and comfortable room. Staff very courteous and helpful
4 out of 5
by A verified traveler

Nice hotel, staff (except for some)

Posted Nov 28, 2017
I stayed 4 nights there because of my hospital visit in Houston. I had to stay in the most of the room, and the room was not larger than I thought. Bed was small. The hotel staffs at the lobby and front desk were nice and quick. The worst experience here was that I asked house keeping staff to clean my room 3 times but never came until 9 pm. I called again to get somethings, but the attitudes on the phone were super terrible like shouting! After a lady came to my room to bring somethings, she never talk and just give me new towels and came into my room to pick up some trash. She dragged a bag of trash on the carpet, and left without saying anything. It was not professional at all, and the staff lowered impression to the bland of this hotel. I usually stay at either Hilton or Marriot, and it was first time to stay at the Hyatt. I will not choose the Hyatt again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown

Posted Oct 26, 2017
Very convenient to everything. Great setup for business travellers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room Stay

Posted Oct 23, 2017
Pros: Security and close to venue
Cons: Pricing
Location: Ball game.
Room was nice. Hotel was huge. Food was expensive for what you got. Drinks were expensive also.
4 out of 5
by Brayn

First time at the Hyatt Regency Houston

Posted Oct 23, 2017 on Hotels
Great staff. We had an overnight for a wedding. It exceeded my expectations.
4 out of 5
by stephen

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from houston texas

Great stay

Posted Oct 23, 2017
Everything was nice clean and comfortable with an amazing view of the city. High recommend
3 out of 5
by A verified traveler

Just ok nothing stands out

Posted Oct 23, 2017
Me and my husband wanted to do a little “stay-cation” kind of weekend for the Astros game and there was just nothing exciting or nothing that stood out about the stay other than the sandwich we ordered through room service was delicious. We paid extra for a corner room only to get a boring view of a building wall, night stand was dusty, light on mirror was broken so it was extra dark trying to put makeup on. I know I sound a little extra but hey when you pay extra for upgrades, you kinda expect the best. We should have just paid the extra $100 and stayed at the Icon hotel. Ideal for a business trip.