Ratings based on 3,378 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Paso Robles, CA

Wish the Lancaster Hotel was open

Posted Nov 11, 2017
Checked in, concierge offered a drink voucher for the bar for the wait, but it didn't even last the duration of my stay. It expired the next day. First morning tub immediately filled, during my shower, and wouldn't drain. Asked the front desk to send someone while I was gone to fix it. They said right away, but I come back 9 hrs later to a full clogged tub, and again have to ask for help. I wasn't in a hurry, but come on. Water coming out the hot water faucet of the bathroom sink was brown, and water quality was still too alkaline. Overpriced food menu, and they no longer offer a continental breakfast. Overall less value, for more money. Highly recommend the Lancaster Hotel down the street when it reopens.
2 out of 5
by A verified traveler

Posted Nov 9, 2017
The hotel staff was lovely, but the beautiful room was filthy.
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Nice Hotel close to minute maid park

Posted Nov 4, 2017
Everything was excellent, the only downside sometimes they do give your room a little lata after 3pm
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel for catchig a game of baseball

Posted Oct 31, 2017
Flew in from Sydney for game 4 &5. Close to Minute Maid, city bars, rrstraints and shopping. Staff were great and room was spacious and comfortable! Fit what we were looking for perfectly!
2 out of 5
by A verified traveler from uk

Posted Oct 31, 2017
In the middle of decorating. Had no character or happy hour. Disappointed having stayed there in the past
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
Very pleasant , nice staff. Reasonable price and good location
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Oct 30, 2017
The staff was efficient and friendly, and the room was very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Katy, TX

Great weekend retreat in Houston !

Posted Oct 28, 2017
Spent the weekend in downtown Houston and this was a great location. Very close to all downtown areas. Room was very nicely decorated and very comfortable. Great bathtub too. Loved cookies and milk every evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Oct 26, 2017
Great experience. The room is spacious and clean. But it just takes to long to call the front desk, every time it takes very long to get through.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

trebdy hotel downtown

Posted Oct 5, 2017
Great hotel in great downtown location. Super comfy bed. The remodel is a little awkward. As a result, there is a bit of a maze set up to get to the reception.