Ratings based on 652 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Newfield, NY

A great place!

Posted Nov 12, 2017
Pros: Everything!
Location: Lucas Oil is across the street. There are some great museums within a 10minute walk. The shopping area and restaurants are close, too.
I have stayed here several times. The location is great-across from Lucas Oil, near some great shopping, museums and places to eat. The staff is very helpful and friendly.
Comment from Hotel Management
Nov 14, 2017 by Patsy, Hotel Management
Jon, Thank you so much for sharing your experience with us! We would love to host you again should you return to Indianapolis. Have a wonderful holiday season. Sincerely Patsy M Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Check in

Posted Nov 12, 2017
Location: We were going back and forth to the hospital dealing with a family emergency, didn't do much else.
The check in seemed to take forever, perhaps confusing as a result of Expedia booking. They kept asking about us needing two beds, which we did. However the rest of the stay was ok. Still waiting on a credit for early departure, due to unforeseen circumstances.
Comment from Hotel Management
Nov 14, 2017 by Patsy, Hotel Management
Thank you for taking the time to share your experience with us. We hope you will come back and see us again. Also the credit is returned in 5-10 business days after you check out. Sincerely Patsy M Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 3, 2017
Close to everything downtown. There was a bar/restaurant right outside the hotel which worked out perfect.
Comment from Hotel Management
Nov 14, 2017 by Patsy, Hotel Management
We appreciate your business and your score!!! We welcome you back anytime! Sincerely Patsy M Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

It was ok.

Posted Oct 29, 2017
The room was clean, and the bed was comfortable. There were little things that seemed off, like the halls needed to be swept, and there was trash on the floor in the elevator (which seemed unusually slow). Eggs were good, sausage was not. Conveniently located next to Lucas Oil-not a game weekend so it was relatively quiet.
Comment from Hotel Management
Nov 14, 2017 by Patsy, Hotel Management
Thank you for your feedback! We hope you will come back once our renovations are completed and give us a chance to wow you! Sincerely Patsy M Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Bay, Florida

Impressed

Posted Oct 15, 2017
I roomed at this hotel for 3 days while attending a conference in the area. Upon arriving, check in was quick and the staff was friendly. My room looked new. I liked the modern, clean look of the room including the bathroom. There were many areas to utilize; a computer desk, sitting area with chair and couch, kitchen area, etc.. It was very inviting and comfortable. Breakfast provided many options and was also enjoyable. Overall I was impressed with the room and location. It was rough my first night getting to sleep because of the traffic but this was the only downfall I found.
Comment from Hotel Management
Nov 14, 2017 by Patsy, Hotel Management
Megan, Thank you so very much for taking the time to share your experience. I love that you shared pictures too! We would love to host you again should you return to Indianapolis! Have a wonderful holiday season. Sincerely Patsy M Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis, IN

Hotel stay

Posted Oct 10, 2017
Found someone else hair on bed and bathroom. Expedia needs to make sure to tell people about $18 dollar parking. It’s crap that you don’t expect. Have to walk from garage down alley at night if you don’t know the area is BS. 1 out of 5.
2 out of 5
by A verified traveler from Hampshire IL

Low cost Hotel with parking fee

Posted Oct 6, 2017
Pros: Coffee
Cons: a lot
Location: short distance to Stadium and down town
You have to use the parking garage, I've got old bagels with a bad breakfast, but coffee was ok. Unfriendly stuff throughout checkout , because for not booking direct, You can here the next door neighbor talk in your room. Coffee was ok.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel safe area by Lucas stadium (Colts)

Posted Oct 2, 2017
Easy to stay here and walk to convention center for my conference. We didn't check in upon arrival because there were at least 20 people in line Clean rooms, great showers and new bathrooms, good breakfast included. Parking was $18/day, which we didn't know until we arrived, but that's typical for urban locations and actually was less than other places. Overall, we'd stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from newbury park, ca

Close to stadium

Posted Sep 28, 2017
Across the street from the stadium and downtown within walking distance
4 out of 5
by randal

This traveler left a rating score only Posted Aug 19, 2017 on Hotels