Ratings based on 700 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

almost perfect 😉

Posted Feb 20, 2018
Perfect location for the purpose of my trip xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
3 out of 5
by A verified traveler from Auburn, Indiana

Posted Feb 18, 2018
Pros: Location across street from Lucas Oil.
Cons: Breakfast just not up to par compared to other hotels.
Wait until construction is completed to book a stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for convention center or stadium

Posted Jan 20, 2018
The staff was very friendly and helpful. The room was very spacious and clean. There is a little bit of construction going on inside but it didn’t impact our stay.
Comment from Hotel Management
Jan 31, 2018 by Patsy, Hotel Management
Thank you very much for giving us your feedback and score. We appreciate you and hope you will come back again. Sincerely Patsy M Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Great price! Friendly staff

Posted Jan 17, 2018
This was an amazing stay for us. Only thing that I can kind of complain about, is the parking. It had a small lot, that was filled to the brim, but a parking garage behind the lot. The entrance for walking to and from garage to hotel was roughly about 1 city block (which was well lit)but would have been better if it were connected to the hotel or had an entrance on the hotel side (not the opposite corner/furthest away). A shuttle bus was provided, included in the hotel cost, to pick up and drop us off wherever we wanted (dining, shopping, sightseeing) as well as get back to hotel. The continental breakfast was full of variety and quite filling. We would definitely stay here again! (Garage was an additional cost-but reasonable- and in light of there being a snowstorm-it was nice to have the car "clean" before our departure).
Comment from Hotel Management
Jan 31, 2018 by Patsy, Hotel Management
Thank you for taking the time to give us your feedback and score. We hope you will come back and see us again! Sincerely Patsy M Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel across the street from Lucas stadium

Posted Dec 19, 2017
Nice hotel with a good breakfast and a 2 min walk from the stadium. Only thing I didn't like was the $18 per day parking fee.
Comment from Hotel Management
Jan 10, 2018 by Patsy M, Hotel Management
Thank you for your feedback and the score! We would love to host you again, should you return to Indianapolis.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 11, 2017
Pros: Good size room that was clean
It was a nice hotel, but not within easy (less than .25 mile) walking distance to food. There is no available room service either. Went to hotel for a convention at the Indiana convention center which was right next door and very convienent but without a car food was not easy to get too.
Comment from Hotel Management
Jan 10, 2018 by Patsy M, Hotel Management
Thank you so much for the feedback and the score. I am sorry you had difficulty with food options. We do have a listing of multiple options within a 10 block radius from the hotel, as well as 3 restaurants on the same block as us and multiple delivery options as well. I apologize that these were not conveyed to you when you checked in. I hope you will come back and give us another try.
3 out of 5
Recommended
for Families
by A verified traveler

across street from Lucas Oil Stadium.

Posted Dec 4, 2017
Didn’t get maid service so that was a bummer.😤 Breakfast was good. Loud music coming from bar next door till 2:00 am. I’d ask for a room on the side (street side) if a came again. Price was outrageous for a mediocre hotel, but it was B10 Championship weekend, so understandable.
Comment from Hotel Management
Jan 10, 2018 by Patsy M, Hotel Management
Thank you for your feedback and score.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good downtown hotel

Posted Nov 27, 2017
Very clean and efficient check-in. Nightmare to get to on a game day with so many streets closed even using GPS. Disappointed no restaurant in or open close to hotel.
Comment from Hotel Management
Jan 10, 2018 by Patsy M, Hotel Management
Thank you so much for your feedback and the score! We would love to host you again!
3 out of 5
by A verified traveler from Evansville

Not happy

Posted Nov 20, 2017
When we got there and checked in I asked the guy because he told me to swipe my card I asked him is anything else coming off my card he said no today I get home I check and there's a parking fee of $18 on there that was not brought to my attention that it was coming off my card when I book through expedia.com I've looked at their website and it's nowhere on there so I was charged even more money that I was not told about
Comment from Hotel Management
Jan 10, 2018 by Patsy M, Hotel Management
Thank you so much for your feedback! I am sorry that the parking charge was not easily seen on expedia. It is listed under Fees and deposits. I hope that wont deter you from staying with us again, as we do have the cheapest parking of any downtown hotel.
5 out of 5
by Ursula

Posted Nov 20, 2017 on Hotels
There were not enough choice with the breakfast. Holiday Inn Express uses Bath and Body product which are not mild. Staff was all wonderful and very helpful
Comment from Hotel Management
Jan 10, 2018 by Patsy M, Hotel Management
Thank you for your feedback and score. You will be please to know that our breakfast is due to undergo a lot of changes in the near future and I hope you will come back and give it a try.