Ratings based on 2,849 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from IL

Close to everything/convention center

Posted Jan 9, 2018
Stayed two nights for convention. It was a short walk to convention center via enclosed bridge connected to hotel. Plenty of food options within 2 blocks of hotel. Clean and good views of city from a lot of the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Champaign

Posted Jan 8, 2018
Great downtown location. Older but well cared for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Perfect location for those who need to visit the Indiana Statehouse. Easy parking and check in. Very nice room. I am traveling alone so safety is important to me. This facility is very safe.
3 out of 5
by A verified traveler from Indianapolis, IN

Expensive Hotel but no free parking. So sad

Posted Dec 30, 2017
Expensive Hotel but no free parking. So sad Why this hotel can't provide a free parking lot. I never come again to this hotel. If you stay in this hotel you need to pay extra 35$ for parking. It's crazy
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Made the switch

Posted Dec 27, 2017
Initially booked a room at a very good rate at a bed-and-breakfast, on Christmas Eve and Christmas day. Once getting there realize I am not a big fan of all properties, with limited amenities. Found a great price at the Hyatt downtown Indianapolis but it made up to their usual standards of excellence comfort and quality. Wouldn’t hesitate to stay here again when visiting family initially booked a room at a very good rate at a bed-and-breakfast, on Christmas Eve and Christmas day. Once getting there realize I am not a big fan of all properties, with limited amenities. Found a great price at the Hyatt downtown Indianapolis. made up to the usual standards of excellence comfort and quality. Wouldn’t hesitate to stay here again when visiting family, or Business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing staff!

Posted Dec 22, 2017
Great staff and free drinks and buffet. Great location and great experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville

Close to everything downtown Indy

Posted Dec 20, 2017
Pros: Very pretty inside and cozy. Close to downtown attractions
We had a great experience at the Hyatt. Very convenient to Lucas Oil and great restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis indiana

Best choice for downtown Indpls.

Posted Dec 19, 2017
Beautiful breathtaking view 15th floor capital building view Windows needed cleaning but of a shame so to speak to have such a beautiful view but dirty windows inside and out. Still view was amazing. Close to everything nice gym customer service great, super friendly, nice accomdations in the lobby areas. Bed mattress sinking uncomfortable need new mattress in room 1520
4 out of 5
Recommended
for Everyone
by A verified traveler from IN

Recommended

Posted Dec 18, 2017
Great room and accommodations. Only downside was that it took about 5 minutes for the shower to get hot. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Posted Dec 17, 2017
Only negative was the water pressure & temperature. Really hard to get a decent shower. Staff was really great.