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This hotel is in a wonderful spot, the kitchen was great and overall we had a nice stay. Our complaint was the shower water was lukewarm. We went to the front desk and she said she'd check something, but we still had no hot water. Taking a shower was a miserable and very quick experience.
Roomy and comfortable. Kitchen is fully stocked with dishes and utensils. Beds are very comfortable. It was quiet even though the hotel was full. Breakfast was delicious. Easy, quick drive to the main downtown area (Centre Mall).
We stayed Fri and Sat night. 2 adults, 2 kids. 4th floor, front desk was very nice and helpful. Valet was very quick and courteous. Room was great, very roomy, kitchen area, 2 TV's. Was nice to be able to have some space with this kids. Pool was crazy loud. Breakfast was ok, wish there were more ...
Wonderful stay. Loved the art. Location. Service. Our room was incredible, the kitchen with Keurig and complimentary coffee is a bonus! Big T.V. The safe came in handy. We walked to Bankers Life Fieldhouse, so many restaurants nearby! Just loved it.
Overall the stay was excellent. The front counter staff was very nice, quick, and knowledgeable. The staff in the kitchen area was also very friendly. The room staff were very polite and quick, however one morning a few of them made sure to talk about other staff, which isn't nice to hear when visiting. ...
Arrived after dark, felt safe inside and outside.Staff was polite, made sure all our needs met.Accommodations were roomy, clean. Snacks and drinks available along with great kitchen space
I didn’t realize the hotel was under renovation, so it looked very disheveled. My room was very nice, but the rest of the hotel was unappealing. I’m sure it will look nice once it’s completed, but for $300 a night I wish I had known; I would have stayed somewhere else. Staff was nice.
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