Ratings based on 1,802 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from RI

Valet parking

Posted Nov 17, 2017
Make sure you leave plenty of extra time to get your car from the valet. During our stay, we waited close to 45 minutes to get our car and nearly missed the event we were attending. My brother waiting an hour and a half to get his car upon checking out! There were a lot of complaints about parking from others as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, near NYC

Posted Nov 6, 2017
Very nice, comfortable room.Great location on the Hudson just across from NYC. Nice area around the Hotel to walk with the many nice restaurant's.
Comment from Hotel Management
Nov 6, 2017 by Matthew, Hotel Management
Thank you so much for your feedback and we are happy you enjoyed your stay. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangalore

Awesome place !

Posted Nov 5, 2017
Pros: Location and comfort
Location: Visit Liberty state park, One World Observatory, Colgate clock. Shop at New port mall. Enjoy food trucks 2 blocks away.
Best place to stay if you have to work in lower Manhattan. The Path station is next door, 4 minutes ride to WTC. amazing views of Manhattan buildings. The exchange place area is full of restaurants and shopping locations. Newport mall is only 2 LR stops away. Every morning and evening you can feat your eyes on beautiful views of Hudson river. Hotel staff is really courteous and helpful. I did not realize that their check-in time is 4 pm I landed at the hotel by 10:00 PM, they were running full yet, they helped me check-in by 12:00 noon. The duty manager helped me and really appreciate their service. Stayed for a week, it was my second time, will definitely comeback and stay again soon
Comment from Hotel Management
Nov 8, 2017 by Matthew, Hotel Management
Thank you so much for your feedback. We are happy that you enjoyed your stay and look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from bristol tn

Beautiful hotel and great view of the skyline.

Posted Oct 18, 2017
This is a beautiful hotel with the most stunning view of the New York skyline. Will definitely stay here again when visiting New York.
Comment from Hotel Management
Oct 19, 2017 by Matthew, Hotel Management
Thank you for your feedback Kristy. We are glad you enjoyed your stay, and look forward to your future visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful weekend

Posted Oct 1, 2017
Staff was great. Room was very clean with a great view of the Hudson. Dinner at Vu Restaurant was delicious. We will be returning again when we come for a weekend sight-seeing with the kids.
Comment from Hotel Management
Oct 3, 2017 by Matthew, Hotel Management
Thank you so much for your feedback and we are happy you enjoyed your stay. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from colfax, ca

Statue of liberty Ellis island and New York

Posted Sep 23, 2017
Hotel site fantastic. Easy access to PATH and New York. Ferry to Statue of liberty and Ellis island from Liberty State Park. Everyone we encountered were pleasant , except a couple of rude park employees, that's inexcusable. Don't like people, don't work with the public. Overall visit was very pleasant.
Comment from Hotel Management
Sep 24, 2017 by Matthew, Hotel Management
Thank you for your feedback and we are glad you you had a pleasant experience. We look forward to welcoming you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangalore, India

Amazing views

Posted Sep 10, 2017
If you love views of Manhattan island there is no better hotel. Every morning you can run or walk along the waterfront. You get to see Manhattan beauties dress in gold and silver and diamonds as the some sone rises sets and finally the glittery night view.. Comfortable hotel.
Comment from Hotel Management
Sep 16, 2017 by Matthew, Hotel Management
Thank you for your feedback and we are happy you enjoyed your stay with us. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parkland, FL

Nice hotel for business travel

Posted Sep 3, 2017
Very quiet hotel, great location next to transportation to New York. Area is nice with a few restaurants on walking distance or with a 10 minute commute to NY. Very nice staff. Decent rooms. Nice view from hotel restaurant. I did specially enjoyed breakfast buffet, good food amazing view.
Comment from Hotel Management
Sep 9, 2017 by Matthew, Hotel Management
Thank you for your review. Your feedback is greatly appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, NJ

Nice hotel with exceptional view.

Posted Aug 25, 2017
It's a very nice and modern hotel. Beautiful views of the NYC skyline from your room, or on the dock. Very clean, and very accommodating staff. Nice bar and restaurant as well.
Comment from Hotel Management
Aug 26, 2017 by Matthew, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, NC

Will be back

Posted Aug 24, 2017
Next time we're in the area, this is where we will be staying...excellent customer service and comfortable bed in a clean room..bravo hyatt
Comment from Hotel Management
Aug 26, 2017 by Matthew, Hotel Management
Thank you for your feedback, we look forward to your return!