Ratings based on 1,690 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

One Night Stay

Posted Apr 18, 2018
From check-in to check-out,I have nothing negitive to say about this hotel. Everything was outstanding, exceeded our expentations.
Comment from Hotel Management
Apr 20, 2018 by Matthew, Hotel Management
Thank you for sharing your feedback and your pictures! We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very accomodating hotel.

Posted Apr 17, 2018
This hotel is clean, comfortable, well located and the staff are great. I booked 2 nights with the hotel and then was let down with a booking that I made through Expedia for the following night. The staff at the hotel went out of their way to accommodate us. I would recommend this as a good place to stay when visiting NYC.
Comment from Hotel Management
Apr 18, 2018 by Matthew, Hotel Management
Thank you for your feedback, and we are glad everything worked out. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from garden grove, CA

Great place to stay with gorgeous view of Manhatta

Posted Apr 10, 2018
Hotel has beautiful view of Manhattan skyline and right next to the PATH train to get across to WTC train hub - very convenience! Highly recommended.
Comment from Hotel Management
Apr 15, 2018 by Matthew, Hotel Management
Thank you for your feedback Vong! Please visit again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to sites.

Posted Apr 7, 2018
The wedding was beautiful. Are room (my husband and I) had no washcloths and 1 bath towel. The room was clean but hallway was un- vacuumed and dirt. Check in was very busy with only one person doing all the task at the front desk. She did a great job with all the commotion going on.
Comment from Hotel Management
Apr 8, 2018 by Matthew, Hotel Management
Thank you for your feedback. We have passed on your comments to management.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Mar 21, 2018
You can’t beat these views. The bed was very comfortable and the room service was quickly delivered and delicious. The shower temperature was a little annoying. The hot temperature reached a ridiculous high; I burned myself pretty badly. Nonetheless, I would gladly stay here again should I ever need accommodations in Jersey City.
Comment from Hotel Management
Mar 23, 2018 by Matthew, Hotel Management
Thank you Franchesca for your feedback and we are glad you enjoyed your stay. We apologize for the inconvenience you experienced with the shower and are sharing it with management. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Jersey City and the Path

Posted Feb 26, 2018
Pros: Location and the fact the hotel was indeed very nice for our stay.
Cons: Mattress and shower head
Location: Very convenient to the Path and Jersey City. NYC easy access as well.
Extremely welcoming staff. Always and at all hours of our stay. Cannot say enough positive about the staff. Room was very nice. The bed however, a bit uncomfortable. Wasn’t the sheets and bedding, but the mattress itself. bathroom was on the small side and he shower head was weak in pressure due to the fact some water was still being sent through the tub faucet and not the shower head.
Comment from Hotel Management
Feb 28, 2018 by Matthew, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent view of NYC and river.

Posted Feb 20, 2018
Confort and cleanliness was great. Our stay was very pleasant, the river and NYC view is amazing. Loved it, definitely coming back.
Comment from Hotel Management
Feb 20, 2018 by Matthew, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay. We look forward to welcoming you back.
5 out of 5
by A verified traveler

Posted Jan 22, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by Matthew, Hotel Management
Thank you for your response, and we are glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Love the Manhattan view

Posted Jan 20, 2018
One night, between flights, I picked this hotel just for the beautiful view of lower Manhattan. A little bit of commute from/to Newark airport (50 minutes by train and path), but all those minutes were paid off when I was having dinner and enjoyed the amazing view and the food. Clean and comfortable room. Seconds walk from the Path station (Exchange station). Not first time at this hotel and I will come back, as usual, with no hesitation.
Comment from Hotel Management
Jan 23, 2018 by Matthew, Hotel Management
Thank you for your feedback, and we are glad you enjoyed your stay! We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view of New York

Posted Jan 19, 2018
Hyatt Regency is a great hotel. The hotel was close to transportation and accessible to New York and the theater district. The hotel was c!one to one of our favorite restaurant.
Comment from Hotel Management
Jan 23, 2018 by Matthew, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay.