Ratings based on 1,720 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted Jul 14, 2017
Close to Newark airport and Manhattan. Easy to use public transportation.
Comment from Hotel Management
Jul 17, 2017 by Westin Jersey City , Hotel Management
We appreciate your review and hope to welcome you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

Freedom Tower /Lower Manhattan view

Posted May 26, 2017
Beautiful lobby and lovely well appointed room. Love the shampoo and lavender oil. I brought other guests and hosted a graduation dinner at Fire &I Oak. Other in my party were given breakfast vouchers. I was not. The refrigerator was not cold enough. Stylish bathroom. Fast elevators. Great location. Front desk staff too our group photo and was so accommodating.
4 out of 5
by A verified traveler

Posted May 23, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Thank you.
4 out of 5
by Michael

Posted May 22, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Thank you.
5 out of 5
by john

Westin Jersey city . Loved it

Posted May 16, 2017 on Hotels
The Westin was fantastic. Loved the room the view , the location was great easy access to Manhattan. The bar / Resturant was the best , Ondres is a Fantastic host and bartender. Made us feel right at home.
Comment from Hotel Management
Jun 16, 2017
Glad to read you enjoyed our Jersey City location. Thank you for highlighting Ondres, we try our best to take care of our guests. It was a delight to have you with us.
5 out of 5
by Anita

Posted May 15, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Thank you for the 5 star review Anita!
5 out of 5
by Emily

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
by A verified traveler

Bad stuff for parking

Posted Apr 19, 2017
Pros: The room it's clean.
Location: Very good location to visit NY.
The breakfast is ordinary. The parking service is very bad if you don’t take the valet parking, the stuff is very aggressive to leave very quickly (the parking in the front of the hotel). You can’t stay 10 minutes to take the your luggage, because is PRIVATE PROPERTY ?!?! Only if you pay a valet service !!! Wow !!! I spoke with the manager, but the man from the valet stuff doesn’t change his habits: was very unpleasant and very aggressive. The hotel was clean, the rooms were nice size and I thought the location was very convenient.
Comment from Hotel Management
Apr 22, 2017 by Westin Jersey City , Hotel Management
Greetings from The Westin Jersey City Newport. Thank you for bringing this to our attention. I have shared your feedback with the Valet Parking Manager so they may follow up with you directly. Be well.
5 out of 5
by Victor

Another good experience

Posted Apr 18, 2017 on Hotels
Everything was very nice. Great location to visit NY and in front of a very good restaurate, Batello.
5 out of 5
by Veronica

Posted Apr 17, 2017 on Hotels
Hotel was very clean and organize. The staff are super friendly and great customer service. The breakfast at the hotel is very good
Comment from Hotel Management
Jun 16, 2017
Thank you for the kind words Veronica! We hope to see you again soon.