Ratings based on 392 Verified Reviews

3.4 out of 5
68% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Tired and old, resting on tourism

Posted Jul 26, 2017
Pros: location
Cons: total remodel and training.
no air con, city city noise and smell comes in. bedding is not good, rather dirty. they were under construction right in the middle of busy season. Too expensive. no charm.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Checked in early. Good location

Posted Jul 26, 2017
Nice older hotel in the heart of the city. We got to check in early which was nice since we had just gotten off of the ferry. The hotel is nicely redone and only noticeably older because of the doors in the room with their glass knobs. Otherwise it very modern with modern conveniences. In room coffee but a coffee shop next door with wonderful baked goods. We visited the Mendenhall glacier and Nugget waterfall. We also went on a whale watch which I would skip if you done this before. The Glacier is free and there is good transportation to it. Very much worth the trip. There are trails for hiking, streams with salmon and you might see a bear. We didn't but the ranger said that they have come to the stream with cubs in tow.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect place to stay in Juneau

Posted Jul 19, 2017
This was my second time staying at the Westmark Baranof Hotel. I was there 2 months ago, and wouldn't stay anywhere else in Juneau. Great people work here, including the concierge, Keli. Our rooms were clean, there's a great coffee shop in the hotel, and it's walking distance to everything. It was a great place to stay.
4 out of 5
by Tina from Juneau

juneau

Posted Jun 20, 2017 on Hotels
older building so you can hear EVERYTHING from the rooms around you.
4 out of 5
by Thomas

Good stay, great service, perfect location.

Posted Jun 18, 2017 on Hotels
Really decent room and a nice upgrade. The service here is always superb and Russell and Lee are standout! Like staying here - have done so before and will again.
Comment from Hotel Management
Jul 14, 2017
We sure do appreciate your comments of some of our staff, Russell and Lee. Thank you for much for being our guest.
3 out of 5
by Stephen

Posted Jun 7, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017
Thank you for being our guest
3 out of 5
by A verified traveler from Wisconsin

The rooms are just too small.

Posted Jun 4, 2017
Pros: Staff and restaurant.
Cons: The building is just old.
Location: It is on the main shopping street with a distillery and great sporting goods store across the street.
The staff was helpful. The maids were great. The restaurant was also good.
5 out of 5
by Lonnie

The Baranof Hotel

Posted Jun 2, 2017 on Hotels
It was fine....
Comment from Hotel Management
Jul 14, 2017
Thank you for being our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted May 23, 2017
It was great to be able to walk to many places from our hotel. Easy to find.
4 out of 5
Recommended
for Everyone
by A verified traveler

Classic hotel in a central location.

Posted May 23, 2017
We frequently stay at the Baranof. Wonderful staff and a great location.