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Reviews of Travelodge by Wyndham Klamath Falls

2 out of 5
Travelodge by Wyndham Klamath Falls
75 Main Street, Klamath Falls, OR

Reviews

6.8
Rating 10 - Excellent. 72 out of 365 reviews" "
Rating 8 - Good. 110 out of 365 reviews" "
Rating 6 - Okay. 86 out of 365 reviews" "
Rating 4 - Poor. 56 out of 365 reviews" "
Rating 2 - Terrible. 41 out of 365 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

james

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello james,We are delighted to hear that you had an enjoyable stay at our hotel. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon.

6/10 Okay

Kristen

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello Kristen, We appreciate you choosing our hotel for your stay. We invite you to please contact us directly to share any specific feedback you may have. We value your opinion and aim to continuously improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

bobbie

Stayed 2 nights in Oct 2023
Response from Manager on Nov 16, 2023
Hello bobbie,Thank you so much for taking the time to leave us a wonderful 5-star review! We appreciate your kind words and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back in the future for another fantastic stay.

8/10 Good

Dale

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Dale,Thank you for your feedback! We apologize for any confusion, but our rating system is on a scale of 1 to 5. If you have any specific concerns or issues, please let us know so we can assist you further.

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This budget Motel has a good sized room with king sized bed, wifi, fridge, microwave plus real coffee machine. Lots of clothes storage space and friendly manager. This is a budget hotel and does what it says on tin.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 14, 2023
Hi Julia,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay for the price.
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Jamie,We appreciate the comments, especially with regards to your opinion of our price. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

joanna

Business traveler
Liked: Cleanliness, amenities
Good płace for a short stay
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hi Joanna,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Louise

Business traveler
Stayed 8 nights in Aug 2023
Response from Manager on Sep 13, 2023
Hello Louise,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

gloria madrid y or eyleen

Liked: Staff & service, property conditions & facilities
The place was very clean! inside and outside
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hi Gloria,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome!
Stayed 4 nights in Aug 2023
Response from Manager on Aug 31, 2023
Hi Chrystal,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Friendly staff. Super helpful
Stayed 1 night in Aug 2023
Response from Manager on Aug 11, 2023
Hello Lucy,We appreciate the comments, especially with regards to your opinion of our staff. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Hello JOHN,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 Okay

Federico

Stayed 1 night in Jul 2023
Response from Manager on Aug 20, 2023
Hello Federico,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Extremely helpful staff. We appreciate their service at late check in. Rooms simple but clean. Would recommend making sure curtains could close all the way we had hard time!
Stayed 1 night in Jul 2023
Response from Manager on Jul 27, 2023
Hi Margaret,We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 Okay

Launa

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Hello Launa, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, and quiet. Older property that is showing its age, but we’ll-maintained and cared for. Highly recommend.
Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hi Cynthia,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hello Geoff,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Manager on Jul 5, 2023
Hello Ollie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

GRAHAM, MESA

Stayed 1 night in Jun 2023
Response from Manager on Jul 19, 2023
Hello GRAHAM,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 Good

Eugene

X
Stayed 1 night in Jun 2023
Response from Manager on Jun 12, 2023
Hello Eugene,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Ashley

Liked: Cleanliness
I enjoyed the video lottery across the street and restaurant. Also the nice downtown location
Stayed 2 nights in May 2023
Response from Manager on Jun 6, 2023
Hi Ashley,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 Excellent

Loan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might come again.
Clean bed new towels, near restaurants and lake for kayaking, but lack deadbolt lock in room.
Stayed 1 night in Jun 2023
Response from Manager on Jun 6, 2023
Hi Loan,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

10/10 Excellent

Patricia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very very friendly front desk staff , gave each person a bottle of water, rooms were clean and updated, Newly remodeled, hardwood floor and new beds. The only bad thing was that our room smelled from smoke :-(( Maybe the curtains need to be replaced too. Otherwise I was pleasantly surprised with the conditions of the hotel :-). Thank you
Stayed 1 night in May 2023
Response from Manager on May 10, 2023
Hi Patricia,Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. On the other hand, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Good

Brian

Traveled with family
Liked: Staff & service
This was a good property for the price. Wasn't excited or sad, just OK and that is what we were expecting.
Stayed 1 night in May 2023
Response from Manager on May 8, 2023
Hello Brian,On behalf of our entire staff, we thank you for your business and for your comments regarding our price and comments about our property. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Nov 2022
Response from Manager on Dec 2, 2022
Hello Ted,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

ALISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very nice, our room, while not fancy was clean and quiet
Stayed 2 nights in Sep 2022
Response from Manager on Sep 13, 2022
Hello ALISA, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Maryann

Stayed 1 night in Aug 2022
Response from Manager on Sep 2, 2022
Hello Maryann,It was our privilege to earn your business and we hope to host you again on your next trip.,

8/10 Good

Neil, Idyllwild

Traveled with family
Liked: Cleanliness, staff & service
Central location but a little traffic noise. Very helpful staff, get an excellent breakfast at the Waffle Hut across the road. Old but kept very clean
Stayed 1 night in Aug 2022
Response from Manager on Sep 1, 2022
Hello Neil, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 Excellent

Mark

Stayed 1 night in Aug 2022
Response from Manager on Nov 27, 2022
Hello Mark,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Teojenes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Manager on Aug 15, 2022
Hello Teojenes, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
Super nice staff, great location to highway, not so great for late night food etc. Room was old, lighting poor, A/C unit poor, no soda machine on premises, faucet screen broken, property just overall long in the tooth. Adequate place for the night, online rating was not met in reality. 2.5-3 stars out of 5.
Stayed 1 night in Aug 2022
Response from Manager on Aug 11, 2022
Hello William, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

8/10 Good

Anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senior friendly!
Toilets that were taller than some hotels and bathtubs that were not too high. Important for us seniors! Also good restaurants nearby!
Stayed 1 night in Aug 2022
Response from Manager on Aug 8, 2022
Hello Anne, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2/10 Terrible

Chariti

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Creepy and no sleep…
This was an adventure in the land of no sleep! No working TV, no microwave with old lights that add to the ambiance. The creepy room with the random doors and little green bugs was an added bonus. Apparently when the AC kicks on it brings in the gnats to join a few friends inside. Waking up to a room full of gnats is not fun.
Stayed 1 night in Jul 2022
Response from Manager on Aug 2, 2022
Hello Chariti, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Spiderweb over the bed!!!
Big spiderweb over the bed full of bugs. Dead bugs falling onto bed. There was clearly a regional problem with the bugs but the spiderweb showed a lack of effort by the owners. Booked at a similar motel down the street. Same bugs just outside the door. BUT no spiderweb on the inside of the room. . .
Stayed 1 night in Jul 2022
Response from Manager on Jul 31, 2022
Dear Guest, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

6/10 Okay

Bruce, RENO

Traveled with partner
Liked: Cleanliness, staff & service
For $90/night, it was an OK deal. (It happened to be the only place we could readily find a room during the busy tourist season, and was cheaper than the potential alternatives). Recommend for someone on a budget. New fixtures in bathroom, clean tile floor, good-working AC. Has the Waffle Hut just across the street, which was an added bonus.
Stayed 1 night in Jul 2022
Response from Manager on Jul 27, 2022
Hello Bruce, Guest satisfaction is our number one objective so we really appreciate the input regarding our room. Please do come see us again.

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property. Very dirty and dilapidated.
Stayed 1 night in Jul 2022
Response from Manager on Jul 14, 2022
Hello John, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

8/10 Good

Pam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall was a good stay. Bed was comfortable. Loved the hot water supply! All employees very courteous & helpful. Room wasn't ready when we arrived; toilet was dirty down the front & a wad of hair was in the tub drain. Had trouble using the key card. Would be willing to stay there again. in the drain.
Stayed 1 night in Jun 2022
Response from Manager on Jul 4, 2022
Hello Pam, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

4/10 Poor

DaraLee

Disliked: Property conditions & facilities, room comfort
Not as good as I hoped.
No tv service. Very noisy. Talked to office. Switched us to room next door, but only limited tv choices. A little quieter. Bed was not comfortable.
Stayed 2 nights in Jun 2022
Response from Manager on Jun 27, 2022
Hello DaraLee, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and comments about our service. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Manager on Jun 18, 2022
Hello Justin, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021
Response from Manager on Nov 20, 2021
It was our privilege to earn your business and we hope to host you again on your next trip.,

2/10 Terrible

Gena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Manager on Oct 19, 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 Good

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay here was fine. It was nice to have a fridge and microwave in the room. We had one of the bigger rooms with three beds and it had more space and even a small table to eat at. It's really close to a lake and the midges are kinda gross. They don't bite and are not harmful at all, but you will find some in your room. It's not their fault at all and do their best. We got in late the first night we stayed and the manager was very nice and changed us to two rooms on the ground floor because the bugs are much better there. I'm guessing they're a problem throughout the whole area. Just try and get there before sunset and you'll be fine.
Stayed 1 night in Aug 2021
Response from Manager on Sep 10, 2021
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The price was a little high for what we got. It’s an older motel with very tight parking. The monster truck that parked next to me was so close I had an extremely tough time squeezing my large frame into my door. I almost had to start pounding on doors to locate its owner. The room could have been a lot cleaner especially the shower. I picked that location because of its proximity to downtown shopping but next time I am going to choose a different location
Stayed 1 night in Aug 2021
Response from Manager on Aug 24, 2021
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is a total dump. I will never stay there again and shame on Travelodge and Wyndham for putting their name on this place.
Stayed 1 night in Aug 2021
Response from Manager on Aug 20, 2021
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can sleep here.
Totally fine in Klamath Falls, definitely worth a walk or jog down by the lake, and explore the broad avenues of cosmopolitan - in a timber country kind of way - KF!
Stayed 1 night in Aug 2021
Response from Manager on Aug 10, 2021
Thank you for your valuable opinion regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever stay
This was the worst hotel experience in my 69 years. The room was extremely poorly maintained, exposed wiring, no hot water on both nights, but hot during the day, holes in walls that were not patched, toilet bowl loose on floor, cobwebs in doorway that needed cleaning otherwise you had to duck your head to get into room, light bulbs burned out, carpet worn, mold along baseboard in bathroom, door damaged, mirror in bathroom held up by nails under the lip and extremely poor painting and patching. I have pics of all the issues. Complaint to management concerning the lack of hot water they recommended I ck the level that controls the heat and let it run for 10 minutes. We attempted to take shower at 11:30pm and again at 12AM not luck. Water was hot in the morning in the shower.
Front interior security door
Carpet into bathroom
Exterior security door
poor painting through entire area
Stayed 2 nights in Aug 2021
Response from Manager on Aug 20, 2021
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Availability of wi-fi plays a part of my decision to stay at a hotel. Although advertised as having wi-fi, the connection was terrible. Hardly any use of wi-fi during my stay.
Stayed 1 night in Aug 2021
Response from Manager on Aug 8, 2021
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cheapest option, but very stinky outside and full of mosquitoes that comes into the rooms. Inside the carpet was awful. But the beds and bathrooms were really clean. I liked that it had a microwave and minifridge .
Stayed 1 night in Jul 2021
Response from Manager on Aug 3, 2021
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

4/10 Poor

LUDYVINA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021
Response from Manager on Aug 1, 2021
It was our privilege to earn your business and we hope to host you again on your next trip.,

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Lots of things in disrepair. Lots of bugs in the common spaces. Lots of people loitering on the balconies. In the evening the aroma of marijuana drifted in through the AC unit from someone smoking on the balcony outside our room. Ants crawling all over the ice machine. Cigarette butts and empty beer bottles on the balcony.
Stayed 1 night in Jul 2021
Response from Manager on Jul 27, 2021
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.