Dear James, We apologize for the issues you experienced with the furniture, bathtub stopper, and WiFi. Our team is addressing these promptly. We're glad you enjoyed the spacious suite, amenities, and oceanfront location. Your feedback helps us improve. We look forward to welcoming you again soon.

Thank you for your review after your recent 2-week stay with us. We appreciate you taking the time to share both positive feedback and constructive suggestions for improvement. We're pleased to hear that you found our staff and service and amenities to meet your expectations. Your other comments had been channeled to our team for further improvement. We look forward to welcome you back soon.

Thank you for your response and we hope to see you again soon.

Thank you for taking the time to share us a review. Firstly, our sincere apologies on the leaking issue you had experienced during your stay with us. Your feedback is incredibly important to us, and we strive to address any issues in real-time to ensure your comfort and satisfaction. By informing us of any concerns immediately, we have the opportunity to take corrective action and make your stay as enjoyable as possible. Once again, my sincere apologies for our shortcomings and should your travels bring you back to The Magellan Sutera Resort, please allow us another opportunity to showcase our resort and services at its best.

Thank you for your review. Our guest satisfaction is our top priority, and we want to ensure that you have the best possible experience during your time with us.We work hard to resolve any problems as soon as they arise to make sure you're comfortable and satisfied. Any issues should be brought to our attention in real-time for us to address them and try to make your stay as comfortable as possible. Nonetheless, we sincerely apologize for any shortcomings you may have encountered. We hope to welcome you back again for a more positive stay.

We are grateful that you visited our resort. We truly hope that your visit was enjoyable, and we hope to see you again soon.

Thank You for your review.

Thank you and we are thrilled that you and family had a great time during your stay with us. Do visit us again on your next trip to Kota Kinabalu.

Dear Mr. DavidGreetings from The Magellan Sutera.First and foremost our sincere gratitude for choosing us as your venue for your holiday and for your positive comments. We sincerely apologize for the inconvenience we caused you during your stay with us and we appreciate you taking the time to outline on the areas that we need to improve. We will not give any excuses for our shortcomings but only the assurance that we value your feedback and our commitment to improve our services. Once again Thank You for taking the time to share with us your experience while staying with us.

Thank you for your review, we hope to see you again.

Thank you for your review and we hope to see you again.

Thank you for your review

Thank you for your review. We would love to hear more about your commetn.

We appreciate your feedback and are delighted you had a pleasant experience with us. We hope to see you again very soon.

Thank you for your comment. We have taken notice of your comments and will share them with the team for future improvement.

Dear Amy, We sincerely apologize for all the inconvenience we have caused you and please know that the hot water issue was unintentional and was due to unforeseen malfunction to the hot water system. We have done the repairs with utmost urgency and we have since successfully managed to overcome this. Please know that we value your stay with us and we apologize for this incident, should you give us another opportunity on your next visit, do contact us and we will offer you something special for your stay with us.

Dear Grace,Thank you for your review. We are delighted to hear that you enjoyed your stay. We do hope to see you again soon.Regards

Dear Lee Ming, Thank you for your review and we are delighted to hear you enjoyed your stay with us. We do hope to seeing you again soon. Best Regards.

Dear Shea,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We are looking forward to welcoming you again soon.Regards.

Dear Anna, Thank you for taking the time sharing your stay experience with us. We have taken note of the comments you stated and have shared them with the team for immediate action and further improvement. We apologies for the inconvenience encountered and we do hope to see you again for a better review. Thank you and Best Regards.

Dear Li Ping, Thank you for your review and we are delighted to hear that you enjoyed your stay with us. We are looking forward to welcome you again in the future. Regards,

Dear Salmah, Thank you for the great review.

Dear Glenda, Thank you for your review. Regards,

Dear Li, Thank you for your review.

Thank You for your review.

Dear Azian, Thank you for your review. Looking forward to welcome you again soon. Best Regards,

Thank you for your feedback.

Thank You

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Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we all be here to welcome you back. Your valuable feedback is our priority. Looking forward to meet you again.

We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced.

We’re sorry you were unhappy. We will work hard to fix the issue you experienced. Many thanks for the valuable feedback.

Thank you for your feedback. We will try our best to improve and handle the inconveniece properly next time. We appreciate your kind visit to our resort.

Dear Sir / Madam, We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. We will try our best next time to improve and make our guest happy and have a pleasant stay with us. Thankyou for letting us know. We’re sorry once again.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we all be here to welcome you back. Your valuable feedback is our priority. Looking forward to meet you again.

Thank you for staying with us we've appreciate your positive feedback.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we all be here to welcome you back. Your valuable feedback is our priority. Looking forward to meet you again.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we all be here to welcome you back. Your valuable feedback is our priority.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we all be here to welcome you back. Your valuable feedback is our priority.

Thanks for staying with us. We are delighted being the chosen hotel in your recent stay in Kota Kinabalu. We work hard to make our guests happy and appreciate your positive feedback. It would be highly appreciated if you are planning a return –visit, we all be here to welcome you back. Your valuable feedback is our priority.