Ratings based on 764 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from laveen, az

Ok

Posted Feb 20, 2018
I didn’t really stay long ti enough much, but my visit was pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose

expectation

Posted Jan 16, 2018
I was not sure how it its going to be for the are where it is but once I took room and got in to the I was surprised because it was more than my expectation and I will take it again If I go to the area thank you very much.
Comment from Hotel Management
Jan 23, 2018 by Rick, Hotel Management
Dear Worku: Thank you for taking a chance on us. So glad we exceeded your expectations. We look forward to your next visit with us. Regards and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from denver, co

Posted Dec 8, 2017
clean and comfortable. interesting locale, good value.
Comment from Hotel Management
Dec 8, 2017 by Rick, Hotel Management
Dear JMB: Thank you for the great review. We hope to serve you again in the near future. Regards and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Cool location in the heart of Chinatown.

Posted Nov 21, 2017
Pros: Front staff was helpful and friendly. Rates were very affordable. Location was unique. Everything was very clean.
Cons: The Pillows on the beds were horrendous. They were neither soft or firm. It seemed like there were 10 feathers in a 14x14 pillow.
Location: Unique location in heart of Chinatown. Close to local fresh market and small shops. Also very close to restaurants.
This hotel was exactly as advertised and was very clean both inside and outside in common areas. The hotel is located in a very unique location right in the heart of Chinatown in LA. You can walk 5 minutes to a local grocery market, restaurants, and some local chinatown attractions. The front staff was very friendly and helpful and the cost was very affordable (we were here for a wedding and were barely in the room).
Comment from Hotel Management
Nov 23, 2017 by Rick, Hotel Management
Dear John: Thank you for your detailed review. Glad you enjoyed your stay. For the future, if there is anything that you are not satisfied with your room. Just call down to the front desk. We keep all extra items for our staff to bring them up to you right away. We hope to serve you again in the near future. Regards and safe travels, Best Western Plus Dragon Gate Inn
5 out of 5
by Alex Sylvestre

Posted Nov 21, 2017 on Hotels
Comment from Hotel Management
Nov 23, 2017 by management, Hotel Management
Thank you Alex for the great score. Happy Thanksgiving and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from los angelas

Posted Nov 21, 2017
Decent room and experience. Breakfast was cool too
Comment from Hotel Management
Nov 23, 2017 by Rick, Hotel Management
Dear Jess: Thank you for choosing to stay with us. Glad you liked everything. Regards, Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Hotel staff friendly and helpful. Good location. Would come back again when I'm in the area.
Comment from Hotel Management
Nov 23, 2017 by Rick, Hotel Management
Dear Guest. Thank you for giving us the opportunity to earn your business. We look forward to serving your lodging needs in the near future. Regards and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
by Jimmie

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Nov 23, 2017 by management, Hotel Management
Dear Jimmie: Thank you for choosing to stay with us. Happy Thanksgiving. Best Western Plus Dragon Gate Inn
3 out of 5
by John

OK for a quick business stay

Posted Nov 8, 2017 on Hotels
Rooms are very clean but very spartan. Are not well lit. No room safes. Lino or lino type wood floors are cold and hard, but clean. Keys failed twice so about 20% of the time. Front desk staff were very nice.
Comment from Hotel Management
Nov 16, 2017 by management, Hotel Management
Dear John: Thank you for choosing to stay with us. Regards and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
by Lou E

Excellent Chinatown hotel

Posted Nov 8, 2017 on Hotels
Staff was friendly and helpful. The room was comfortable, spacious and clean. Breakfast service was fine. I would definitely stay there again. Wonderful location also.
Comment from Hotel Management
Nov 16, 2017 by management, Hotel Management
Dear Lou E; Thank you for staying with us. I will share your comments with our staff. We hope to serve you again in the near future. Regards and safe travels, Best Western Plus Dragon Gate Inn