Ratings based on 691 Verified Reviews

3.7 out of 5
77% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
staff very nice, parking a bit small, emergency stairs only so must use elevator, but takes longer to navigate through hotel with only elevator, wish they had normal stairs. rooms very clean and comfy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Walk back to hotel from the stadium!

Posted Jul 18, 2017
I liked the location (walking back was much better than sitting in traffic) and it is waking distance to Chinatown! I didn't realize that the door to the hotel opened into the outside rather than a lobby or I wouldn't have stayed there.
Comment from Hotel Management
Jul 21, 2017 by Rick, Hotel Management
Dear Guest: I'm glad you stayed with us. Just FYI. Even though the doors open on the 2nd and 3rd floor only and it opens to an outdoor atrium, the only way to access your room is through our secured elevator. So if your comment is in regards to safety. Please note that we have taken this into consideration and no one can get into the building unless they have the security card which is issued to you upon arrival and it automatically will de- activate on your dated check out by noon. So I hope you give us another chance to earn your business. Regards, Best Western Plus Dragon Gate Inn
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, Missouri

Reasonably priced and decent

Posted Jul 13, 2017
Pros: Location and proximity to USC Medical Center (about a ten minute drive on surface streets). Affordable compared to most LA or downtown hotels.
Cons: Air conditioning unit rattled constantly (fan or AC). The iron had been misused and had some fabric residue which got on my shirt, also leaking.
Location: Downtown LA is really close, as is the Dodger stadium. Good food spots all over the place, as you would expect in Chinatown.
Good location in Chinatown, $15 parking fee (actually it is Valet once you reach the underground garage). A number of good eateries nearby and nice choices if you like Asian food. A neat bar up the road toward Foos restaurant. Room is recently renovated, nice big walk in shower and modern feel. King size bed was comfy and with plenty of pillows.
Comment from Hotel Management
Jul 19, 2017 by Rick, Hotel Management
Dear Jeff; Thank you for staying with us. In the future, when you have a problem with your room. PLEASE just let the front desk know. They will even replace the air conditioner with a new one. This would have solved your noise issue right away. I hope you will give us another chance to earn your business. Regards, Best Western Plus Dragon Gate Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Jul 3, 2017
The outside was not very impressive but the room size, cleanliness, and accommodations were incredible. The staff was helpful, knowledgeable, and friendly.
Comment from Hotel Management
Jul 3, 2017 by Rick, Hotel Management
Dear Sonia: Thank you for the nice review. Its funny you should mention about the front of the building. We are just about to start remodeling in a couple of days. We hope to serve your lodging needs again so that you can see the difference in the exterior of the building. Regards and safe travels, Best Western Plus Dragon Gate Inn
4 out of 5
by Major

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by management, Hotel Management
Dear Major; Thank you for the nice review score. Would you please contact us to let us know what you liked and what disappointed you that you didn't give us a 5 star rating? Regards, Best Western Plus Dragon Gate Inn
5 out of 5
by Sal

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by management, Hotel Management
Dear Sal: Thank you for the great review. Regards and safe travels, Best Western Plus Dragon Gate Inn
5 out of 5
by A verified traveler

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by management, Hotel Management
Thank you, Best Western Plus Dragon Gate Inn
4 out of 5
by A verified traveler

Posted May 20, 2017 on Hotels
Pet friendly
Comment from Hotel Management
May 31, 2017 by management, Hotel Management
Dear Pet Friendly: Thank you for choosing to stay with us. We hope you and your pet had a great time. Regards and safe travels, Best Western Plus Dragon Gate Inn
5 out of 5
by Craig

Best western dragon inn

Posted May 16, 2017 on Hotels
Very nice hotel right in the heart of China town. Lovely clean room with a nice powerful shower, comfy beds and super friendly staff. Brenda was especially lovely and a guy who's name I don't remember, but I gave him my ukulele. Close enough to downtown for shopping and night life and right in the heart of China town. Was a very pleasurable stay.
Comment from Hotel Management
May 31, 2017 by management, Hotel Management
Dear Craig: Thank you for choosing to stay with us. Glad we didn't disappoint. We look to serving your lodging needs again in the near future. Regards and safe travels, Best Western Plus Dragon Gate Inn
5 out of 5
by marcia

Nice hotel

Posted May 14, 2017 on Hotels
The hotel was easy to access, had good parking, was clean and comfortable.
Comment from Hotel Management
May 31, 2017 by management, Hotel Management
Dear Marcia: Thank you for the great review. Glad you enjoyed your stay. Regards, Best Western Plus Dragon Gate Inn