Ratings based on 842 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Best combination of a hotel stay and fitness!

Posted Aug 22, 2017
Pros: Location, fitness opportunities, the building also exudes a rich history which is quite interesting to say the least and changing to be more "open."
Cons: Decor updates can definitely help attract more people.
Location: A lot of different restaurants in walking distance... especially donuts/pastries.
I definitely enjoyed my stay including the access to the fitness facilities! The reason I selected LAAC is specifically for that reason. The breakfast was decent. Overall decor is nice and happy to see that there are renovations underway. Location good as well and very walkable for a city gal like me. The staff we're helpful including the LAAC members were welcoming. If you have the opportunity check out the boxing class with Javier, great fun! :)
3 out of 5
by A verified traveler from New York

Hotel with long history but need major renovations

Posted Aug 19, 2017
The furnitures in my room were old and need refreshing. Even the breakfast was only ok but not excellence.
Comment from Hotel Management
Aug 20, 2017 by Front Desk, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Aug 18, 2017
Very nice hotel, the breakfast was amazing. Our room was very clean, comfortable and nicely decorated.
Comment from Hotel Management
Aug 18, 2017 by Front Desk, Hotel Management
Thank you for your feed back! We work very hard to ensure the best possible experience for our guests, and we're glad you enjoyed your stay!
5 out of 5
by A verified traveler

Great hotel and a great value

Posted Aug 6, 2017
Pros: The look and friendliness of staff
Cons: Two of the four elevators didn't work due to renovation, took a long time to wait for elevators.
Location: Great location, lots of restaurants nearby. Take Uber for 3-4 dollars to convention and Staples center, or walk for 20 min.
Classy art deco hotel with friendly and helpful staff. Free gym with swimming pool, basketball court, and decent selection of free weights and squat racks.
Comment from Hotel Management
Aug 11, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We work very hard to ensure the highest quality customer service experience for our guests. We're glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2017
Nice hotel. Gym activities understandably dominated by members of the club making use by hotel guests difficult.
Comment from Hotel Management
Aug 11, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We work very hard to ensure the highest quality customer service experience for our guests. We're glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
The hotel was very comfortable, old world style. They are currently doing some refurbishment so some floors are under construction. We were not inconvienced by this though. The staff were very welcoming, and I would def recommend it as a place to stay in LA.
Comment from Hotel Management
Aug 11, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We work very hard to ensure the highest quality customer service experience for our guests. We're glad you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel with wonderful staff

Posted Jul 21, 2017
Pros: See above
Cons: Happy with all aspects
Location: Lively vibrant area
Lovely hotel situated in Downtown LA. Great sports facilities. Staff could not be more helpful and manager is very hands on, always checking that everything is ok. Lovely breakfasts set you up for the day. Strongly recommend.
Comment from Hotel Management
Aug 11, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We work very hard to ensure the highest quality customer service experience for our guests. We're glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Great location downtown, very cool building with full gym and pool
Comment from Hotel Management
Aug 11, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We work very hard to ensure the highest quality customer service experience for our guests. We're glad you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great to go off Brand

Posted Jul 1, 2017
Pros: The indoor gym and running track.
Cons: Customer service in the breakfast room and attention to cleaning.
Location: Plenty of shopping and attractions within walking distance. Lots of dining experiences for all palates. Found a whole foods nearby which was a send.
First of all must extend heart felt thank you to two exceptional staff one Raoul who checked me in on my arrival and Ernie who assisted me when I was left behind by Supershuttle. These two are a credit to the hotel. However I can't say the same about the breakfast staff who were curt and non welcoming. That said had a truly positive experience here. Great location and hotel facilities something for everyone. Will caution single travellers to be mindful when going out after dark. The area appears to be populated by quiet a number of people who have fallen on hard times and those with severe mental health concerns. Was not bothered or challenged but can be a little pedestrian if your not used to such things!
Comment from Hotel Management
Aug 11, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We work very hard to ensure the highest quality customer service experience for our guests. We are delighted to hear the Raul and Ernie were able to help you during such a stressful situation! We're so glad you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted May 18, 2017
Pros: the Location
Cons: no sure
Location: the Jewelry market was great.. also close Central Market area along with nice restaurants..( Mortens Steakhouse) .. nice bar just down Dublins..
The staff was very friendly and helpful on all matters.. went out of their way to make the stay enjoyable. I love the wood throughout the Hotel ...location was awesome in regards to walking around and close to the metro and bus for easy access.. complimentary breakfast buffet was very good and well done by all parties