Ratings based on 495 Verified Reviews

4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Raleigh, NC

Stylish hotel in great space, but lousy internet

Posted Aug 19, 2017
Pros: Stylish hotel with top notch service. Great location and comfortable. Staff were very helpful.
Cons: WiFi access was abysmal.
Location: A convenient drive to the Louisville Zoo and Louisville Mega Cavern. Attached restaurant is top of the line.
The hotel was pretty fabulous - the exhibits were well down and provided an inspirational and thought-provoking hour or two of wandering, and the room itself was also aesthetically pleasing, with striking art and an eye for style. The room was large and comfortable, with quality linens and plenty of pillows, and the provided toiletries were top notch. The one big downside for us was the incredibly poor wifi. It was scarcely up to checking my email and could not handle at all a simple Google map search. I wound up reverting to using my phone's hot spot. I would stay here again, but not more than a night, as work access is too important.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Entertaining hotel experience

Posted Jul 2, 2017
All I can say is in the title. It's just a great environment and it's almost s you don't want to leave this place. Great location and restaurant too.
Comment from Hotel Management
Jul 2, 2017 by Sean , Hotel Management
Thank for the feedback, and for staying at 21c Louisville! We hope to see you again in the future! Best, Sean Ridgeway Front Office Manager 21c Museum Hotel Louisville
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Awesome Hotel that gave us a free upgrade!

Posted Jun 29, 2017
The staff was incredible the entire stay and upgraded us to the penthouse apartment for no extra charge! Coolest hotel we've ever stayed at!
Comment from Hotel Management
Jul 4, 2017 by Erin, Hotel Management
Thank you so much for the kind words! We're happy you had a good experience staying with us. Come back and see us soon!
5 out of 5
by Stan

Posted May 14, 2017 on Hotels
Everyone we met made us feel welcome. People always make the difference!
Comment from Hotel Management
Jun 16, 2017
Connecting with guests is the most rewarding part of working with this company! I'm so glad to hear you had a nice stay. Come see us again soon. :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017 on Orbitz
Great hotel! Incredibly comfortable and cool! Will stay here on every trip to Louisville!
Comment from Hotel Management
Jun 16, 2017 by Erin, Hotel Management
We would be happy to host you any time you are in the area!! Please come stay again soon. :)
5 out of 5
by Jamia

Posted Apr 28, 2017 on Hotels
Best and most expensive place we have ever stayed at. Husband and son loves the urinal in the lobby.
Comment from Hotel Management
Jun 16, 2017
Most people do enjoy the urinal in the lobby! So glad you had a nice time staying with us. Come see us again soon.
5 out of 5
by Kim

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Thank you for your rating!
5 out of 5
by Pamela

Posted Apr 9, 2017 on Hotels
Love the art!!
5 out of 5
by jennifer

Best Art Gallery / Hotel in Louisville!

Posted Apr 3, 2017 on Hotels
Very cool space, art, and food! Highly recommend if you love creativity and chic comfort!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 3, 2017 on Hotels