Ratings based on 1,189 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Clean and friendly staff. Beautifully decorated for the holidays.
Comment from Hotel Management
Dec 13, 2017 by Kelsey Schaid, Hotel Management
Thank you so much for your kind words regarding your visit! We're so glad you loved the holiday decor. Our sales director does all of that himself - and he'll be so happy to hear you enjoyed all the details! We hope to see you again soon. Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler

Go for the Governor's Club

Posted Nov 27, 2017
The club rooms are a great deal. Free food and drinks more than makes up for the extra cost. View is awesome too!
Comment from Hotel Management
Nov 27, 2017 by Kelsey, Hotel Management
We're so glad you enjoyed yourself in the lounge! Thanks for taking the time to write about your experience here, and for choosing The Madison Concourse Hotel and Governor's Club. We hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from madison, wisconsin

Posted Nov 26, 2017
The rooms were very nice and so were the staff; it feels very luxurious. The beds were also super comfy so that helped boost the rating too!!
Comment from Hotel Management
Dec 13, 2017 by Kelsey Schaid, Hotel Management
We're so glad you enjoyed your visit, Nicole! And even more glad that you found your bed to be so comfy! Thanks for taking the time to review your visit. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice hotel close to State Street

Posted Nov 21, 2017
Very nice hotel in a great location. Very close to shopping and restaurants.
Comment from Hotel Management
Nov 21, 2017 by Kelsey, Hotel Management
We're so happy you had such a great experience, Robert! Thank you for taking a moment to write about your stay here. We're glad enjoyed your stay, and got to explore downtown Madison. Hope to see you again very soon!
5 out of 5
Recommended
for Couples
by A verified traveler

Our favorite place to stay in Madison.

Posted Nov 20, 2017
Cons: We were not impressed with the Circ, the in-hotel restaurant. Our food was not hot and my main course was inedible. We were not charged for the meal.
Location: Love State Street. Great food. Great coffee. Love the Orpheum.
My husband and I always stay at the Concourse. We have never had a negative experience. The rooms are clean and the staff are friendly.
Comment from Hotel Management
Nov 21, 2017 by Kelsey, Hotel Management
Thank you so much for taking the time to provide such thoughtful feedback on your visit. We are so glad you enjoyed your guest room, and had such great service from our team! We do sincerely apologize, however, for the issues you faced in our restaurant. We will most certainly pass along your feedback regarding your experience there, so we can work our hardest to make sure that isn't an issue ever again - for you or any of our guests. We hope to see you again very soon! Thanks for being our valued guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great location . Nice staff. Would recommend

Posted Nov 18, 2017
Nice stay and great location. Gym is great but go for a run if not too cold.
Comment from Hotel Management
Nov 21, 2017 by Kelsey, Hotel Management
We're so honored that you would recommend us to fellow Madison visitors, Wisco2! Thanks for choosing The Madison Concourse Hotel and Governor's Club, and for taking the time to review your visit. We hope you can come back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Fantastic experience from booking to food and the rooms were clean
Comment from Hotel Management
Nov 21, 2017 by Kelsey, Hotel Management
This is so wonderful to hear! We're so glad we gave you such great service and amenities while you visited. We hope to have you back again very soon - and thank you sincerely for choosing The Madison Concourse Hotel and Governor's Club!
5 out of 5
Recommended
for Everyone
by A verified traveler from Folsom, CA

Great for Business

Posted Nov 10, 2017
Stayed here on business trip and found hotel to be comfortable and convenient. Good location close to capitol and UW, with plenty of restaurants nearby. Hotel has nice restaurant with good food and Starbucks in lobby. Shuttle to airport and businesses is convenient and run often.
Comment from Hotel Management
Nov 10, 2017 by Kelsey, Hotel Management
That is so wonderful to hear, Bill! We're so happy you found our location and amenities to be so convenient during your visit. Having Starbucks just an elevator ride away is definitely something we love as well! We can't wait to have you back again soon. Thanks for taking the time to review your visit, and for being a valued guest of The Madison Concourse Hotel and Governor's Club.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Wonderful! Great location to campus and restaurants.
Comment from Hotel Management
Nov 10, 2017 by Kelsey, Hotel Management
Thank you so much for taking a moment to write about your stay! We're so glad you had a wonderful time and got to explore downtown Madison. Hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous!

Posted Oct 29, 2017
Such a great experience, from check-in to check-out. The Governor’s Club is an amazing perk, the room and view were gorgeous, and the location is awesome. Already booked a room for a return trip next year!
Comment from Hotel Management
Oct 30, 2017 by Kelsey, Hotel Management
This is so great to hear! Thank you so much for choosing The Madison Concourse Hotel and Governor's Club, and for completely making our day with this review! We're so happy that your stay was amazing from start to finish. That's what we strive for with each of our guests, and it's great to know that we are doing a good job. We can't wait to see you again next year!